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You can tell when it was last changed in programming, but unless you have a call detail system, it would be difficult to determine when it was last utilized. You can look for disabled digital sets in LD 20 by performing the LDIS LLL SS command (LL being the loop number, SS being the shelf number).

So the error is: ESN0072 NPA, NXX, etc., specified, already exists. Action: Severity: Info. Critical to Monitor: No. SNMP trap: No You need to print your NPA/NXX/SPN to see where that might already be defined. As for allowing 10-digit dialing, that is a VERY general statement... Depending on...

The log in/out report is just that, it reports when the agent enters and leaves the contact center system. There is another report that will give you total and average NRD time that you can use in the agent busy algorithms to determine agent work time... Hope that helps?

Depending on the type of trunks you have, you're not getting answer/acknowledgement supervision, so you're not getting the speech path back to you. I'd have to dig deeper, but you may need to work with the carrier or far end, or tweak the RDB/Trunk data, or possibly the D-channel programming to...

I believe it's a system limitation for DN length. You will probably need to open a ticket with Avaya and have them tell you it's design intent... then have them write a patch specific for your switch to allow more than 7 digits for that prompt.

I'm working on a customer that wants to increase the user extensions to 10 digits, remove the 9 from AC1, make all users dial 10 digits and not have to use a 9 to have their external calls routed out of the system. I know how to build the BARS such that it will recognize the dialed digits and...

bobertb, We used one of the RJ-45 to DB9 adapters and used the following color code on the DB9 end: Green = 2 Red = 3 Blue = 6 Orange= 7 This was used on a CLEC PRI T1 through a CSU...

Here's a copy of the d-channel trace from the fax server dch... . DCH 36 UIPE_IMSG CC_SETUP_IND REF 00000480 CH 111 8 TOD 11:33:26 CK 8B81EC56 CALLED #:918002280141 NUM PLAN: E164 TON: NATL DCH 36 UIPE_OMSG CC_REJECT_REQ REF 00008480 CH 111 8 TOD 11:33:26 CK 8B81EC57 CAUSE: #1 -...

Ok, so let me try to talk this through. The Fax server gets dial tone on the trunk to the PBX, then sends 9 +1 and the number. So I am using BARS to route the call to the LD trunks. But after the digits are sent, the call is intercepted and goes to the receptionist. I can see that by running a...

Villareal- LD 49 is for the IDC table. NCOS 0 has an FRL of 0 as shown above in the LD 87 NCTL print out.

John, here is the TNB and NCTL list. Notice the NCOS is 7, highest FRL in the system. DES NOBLE TN 111 01 VIRTUAL TYPE DID CDEN SD CUST 0 TRK PRI PDCA 1 PCML MU NCOS 7 RTMB 18 1 B-CHANNEL SIGNALING NITE STRI/STRO OWK OWK AST NO IAPG 0 CLS UNR DTN CND ECD WTA LPR APN THFD HKD SPCD...

I am working on connecting a faxing server to our CS1000 via a PRI T1 using NI2 d-channel. The T1 is up and connected and I can forward/send calls to the fax server through my incoming T1s, both local and LD (local DID and 800 #). However, I cannot get any calls from the fax server to get out...

If you want to test, build a phone against the card, disable the phone, and see if the red light comes on. If not, it's an issue where the card needs to be reseated anyway because it's not seeing the backplane correctly.

If you do a search, there are ones that will say "Digital" or "digital compatible", but because of the different manufacturers of digital sets, it's impossible to have a test set correctly emulate all of them. I've not found one yet that will give me dial tone on every digital port. Some, it...

True... but is there a way to do it?

We have a person calling our receptionist through our DID range. How would I go about blocking that person's ANI (routing to a busy, etc) if these calls are not going through our CCMS?

You have the prereq's correct...

You can set up the DND by using the KEY xx MSB, but I'm not sure on the WAKE UP feature.

As a general rule, most techs will tell you never copy an ACD phone. Always build them the long way. Some will tell you that you should never make a CHANGE to an ACD phone, they OUT them then rebuild them. However, it's your system. The POS is where it is asking for the phone POSITION number...

I work with Tman and wanted to clear up something about our ERR0008 messages on the MC32S card that was in the wrong cardslot... in Element Manager, the card was built in 40 0 7, with the card (and cable) physically located in 40 0 10. When we tried to enable the MC32S that was correctly...