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This is a temporary thing as our company may have a strike and they do not want any of the phones of the "striking staff" to ring and want to redirect them to someone as it could be of an urgent matter that should not go to voice mail. I am to shut down the mailboxes as well. I was hoping that...

I would like them to go to 0 as soon as someone dials the extension if possible. I was told to "silence" the phones basically. If this is not possible I guess I will have to disable the sets.

Please forgive me as this is new to me and I need to do a possible task of shutting down 500 phones. What I think I should do is redirect all their calls to our switchboard (0) if this is possible. I assume there is somewhere in Element Manager that I can create this group, however, I am not...

Hi Hawks, I am not sure what you mean by multi tenant, can you explain this? This is an internal extension. Thanks, ML

I had an IVR system set up using an extension that has 3 options that go into separate queues. My question is can the CDN's used for the queue, be blocked so that users will not dial the CDN directly but go through the IVR. Look forward to hearing back from someone.

I believe I have the answer. You need to tag the message, for timed delivery.

Hello I am wondering if there is a way to send a broadcast message out on a specific day at a specific time. For instance, can we record a message today and send it out on May 2nd at 7:00 am? Look forward to a response. Thanks, Mary

Hi PerryPJ, Thanks for responding, however, because it is a Conference Phone (Star Phone) it does not have a switchhook. It has softkeys which I think it should say cancel but for some reason it does not. Mary Lou

Can someone tell me how to program the above 500 TN set to allow a caller to cancel out of a line when they conference into a voice mailbox (they get the greeting)? I do not see a softkey on the conference phone to cancel out the call, and if you hit the softkey "Join" or "conference" the first...

Spokes0831, You have to change the time on the UCM. ScottB4803 you have to put everything exact (do not leave out the "0"): stad 04 04 2000 14 26 10

Hi everyone, I have a Jabra Link Electronic Hook Switch to connect a Jabra 9330e Wireless headset to an 1140e set. I connected all everything, however, I still do not hear any dialtones. I changed the preferences on the 1140e set to USB headset. Any suggestions on what I have done wrong...

They on/off switch is not an option as we need the auto attendent and mailbox of the management staff to work any other solutions. Looking for any creative options. Thanks,

I am looking for a solution to shut down staff voice mailboxes quickly, meaning no messages can be left in their mailboxes or the staff member cannot check messages. The reason I need this is our company may be in a shut down situation (strike) and we do not want any customers hitting a mailbox...

Thanks for your suggestions, I had to upgrade my firmware and then everything worked. ML

After I installed the 1140 set and was testing, I noticed that the transfer key is not working. When you press the key to transfer it gives the beeps similar to conference calling and will not transfer. I would like the to do a blind transfer as on the 2616/2008 sets using TRN in the...

Thanks this worked - sorry this set is new to me.

Sorry I meant to say that I am only using one add-on module.

Hi again, I tried changing the CLS to KEM1 and it gives me a sch0341 again.

If you want the bosses number to go to the secretary's voicemail, add his DN in the secretary's VM box. I am able to do this in Call Pilot and that will illiminate the message saying that his number does not subscribe to voicemail.

I tried to use key 12 and I got SCH361 also my add on module is not displaying anything, it is just flickering.