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Changing the CLS to SMWA as GHTROUT suggested fixed the issue. Thank you for your responses.

Nortel Option 61 Below is a print out of the TN(DN 834)where the message waiting light is not display. Any help as to what I am missing would be appreciated. REQ: prt TYPE: tnb TN 4 0 5 2* TN 4 0 5 3 DATE PAGE DES DES NEW1 TN 004 0 05 03 TYPE 3905 CDEN 8D CTYP XDLC CUST 0 FDN...

I changed the FTR FDN and HUNT to a different extension and it didn't work. I tried rebuilding it again, AND still no luck. I resolved the issue by rebuilding it on an open TN.

Marp is turned on. I do not have another dn 356. REQ: prt TYPE: dnb CUST DN 356 DATE PAGE DES CUST 00 DN 356 TYPE L500 TN 004 0 02 04 MARP DES ADV 15 MAY 2008 NACT REQ: prt TYPE: tnb TN 4 0 2 4 DATE PAGE DES DES ADV TN 004 0 02 04 TYPE 500 CDEN...

Here is the ld 21 print out REQ: prt TYPE: rdr_data CUST TYPE RDR_DATA CUST 00 OPT CFF CFRD PVCD CWRD FNAD FDN FNAT FDN FNAL FDN CFTA NO CCFWDN CFN0 3 CFN1 4 CFN2 5 DFN0 3 DFN1 4 DFN2 5 DNDH NO MDID NO NDID NO MWFB NO TRCL 0 CRT0 00 00 00 00 CRT1 00 00 00 00 CRT2 00 00 00 00 CRT3...

This is the only phone that won't FNA. PRT in ld15 is not working. See below REQ: prt SCH0099 PRT? REQ: ? CHG END NEW OUT

Only if there is NO answer.

Yes if I take 356 off the hook it does forward to 354.

trac 4 0 2 4 dev ACTIVE TN 004 0 02 04 ORIG 004 0 04 14 0 SCR MARP 0 587 3904 TERM 004 0 02 04 MARP 0 356 L500 TDTN 16 SLOT 8 PTY SLOT 4 DIAL DN 356 MAIN_PM RING AUX_PM TALKSLOT ORIG 6 TERM 10 EES_DATA: NONE QUEU CAD CALL ID 0 6571 COS_ORIG UNR...

.trac 4 0 2 4 ACTIVE TN 004 0 02 04 ORIG 004 0 04 14 0 SCR MARP 0 587 3904 TERM 004 0 02 04 MARP 0 356 L500 TDTN 16 SLOT 18 PTY SLOT 18 DIAL DN 356 MAIN_PM RING AUX_PM TALKSLOT ORIG 17 TERM 19 EES_DATA: NONE QUEU CAD CALL ID 0 50

Yes I can dial extension 354 directly.

REQ: prt TYPE: tnb TN 4 0 2 4 DATE PAGE DES DES ADV TN 004 0 02 04 TYPE 500 CDEN 4D CUST 0 WRLS NO DN 356 0 MARP AST NO IAPG 0 HUNT 354 TGAR 1 LDN NO NCOS 4 SGRP 0 RNPG 5 XLST SCI 0 CLS CTD DTN FBD XFA WTA THFD FNA HTA ONS LPR XRD AGRD CWD SWD PUA MWD...

I rebuilt the phone and this is still not working. This is the error I receive when trying CFTA. HTA is not allowed unless Hunting is defined. Action: HNT DN and EHT DN must be defined for HTA Severity: Info

I changed FBA to FBD. Both internal and external calls are not routing anywhere. The line rings and rings and doesn't forward.

Option 61 Hi, Calls on ext. 356 are not forwarding to extension 354. What am I missing here? There is no v-mail assigned to this extension and the calls should be FDN but are not. REQ: prt TYPE: tnb TN 4 0 2 4 DATE PAGE DES DES 004002 TN 004 0 02 04 TYPE 500 CDEN 4D CUST 0...

Thank you PRONEI. Your post was what I needed.

Nortel Option 61 What is the easiest way to determine how many T1's are in my sytem and what they are for (local or long distance)?

I determined that the skillset levels are all set to 1.

Where do identify the skillset level? I'm sorry but I'm am new at this.

Nortel Option 61 Symposium 4.0 build 4.2.6 I’m not too familiar with Symposium, but here is our situation. We have three agents in QUE answering calls. A supervisor is reporting that one of his agents in this QUE has been receiving more telephone calls than his other 2 agent. As soon as the...