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  • Congratulations Mike Lewis on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

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  1. MikeyT2

    ELAN005 Error

    Found my problem...Under the VAS cofig, the VSID was defined but not the ELAN value.
  2. MikeyT2

    ELAN005 Error

    Hi Folks- Getting ELAN005 Error... CS10007.5 and CallPilot 5.0...on ELAN 16. CallPilot CDN defined in switch, ACD queue and agents defined in switch, VSID/ELAN/ADAN defined in switch, CallPilot sever configured and defined; ip address, dsp ports, cdn, sdn etc... CallPilot will not acquire the...
  3. MikeyT2

    Callpilot does not recognize dtmf after upgrade to 5.0

    Thanks Tia...I meant to post earlier but...anyways, Thanks again!
  4. MikeyT2

    Callpilot does not recognize dtmf after upgrade to 5.0

    201I...The short and sweet of it... When trying to access a mailbox, callpilot does not recognize dtmf...it continues to play it's login greeting. Installed the software, added SU10 for both the server and manager. I reinstalled the software twice, to no avail. Any help would be greatly appreciated.
  5. MikeyT2

    Modem Setup/ USR 33.6/ Option 61C

    Thanx folks for the quick response...will test it and let you know the results.
  6. MikeyT2

    ICB: Meeting Does Not Exist"

    Thnx for the advice John- FYI... What it wound up being is the way the customer wanted to use the ICB's. They were trying to use the dual mode for "outgoing" "permanent" conferences which is not an option in a dual mode capacity. So I needed to configure the 2 ICB cards separately for outgoing...
  7. MikeyT2

    Modem Setup/ USR 33.6/ Option 61C

    I need modem setup help for an opt 61c using a us robotics 33.6 modem. I searched and seen similar but not for a 33.6 to an opt 61c. Thanks in advance
  8. MikeyT2

    ICB: Meeting Does Not Exist"

    Alrighty folks...can some one check my sanity please...after I dial the Access DN for my "Dual" ICB cards, I hear this message "Meeting Does Not Exist"! Am I hearing this because I may not have any meetings configured in my Primary ICB Card? Thnx in advance-
  9. MikeyT2

    Upgrading a MICS 7.0 to 7.1

    Thanks for the confirmation Hawks...much appreciated.
  10. MikeyT2

    Upgrading a MICS 7.0 to 7.1

    Going to be upgrading a MICS 7.0 to a 7.1. In the procedures it does not mention using a upgrade tool. Since they are the same release, would I just power down, remove the 7.0 software, plug in the 7.1 and power up?

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