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Does anyone have a PDF version of the administration manuals for the Rolm 9751 9005 and 9006 systems? It would be used for general MAC work.

When a 911 call is made, we get screen pops from a client loaded on the PC. It will always pop in front of any application we have open. And it gives an audible alert and the window pop "shakes" until the user acknowledges it. It will also send emails to anyone who wants to be alerted to a...

Has anyone used the GenAlert product from Genesis Systems for a 3rd party 911 alerting tool? We currently have the LENS Alert product through eTelemetry but they appear to have went out of business and we can't get support. We have a quote for GenAlert but I am curious how it receives the 911...

Sorry -- That was supposed to be LD 15.

Thank you very much! That worked. TechCUTelecom: To change or update the CLID: LD 21 REQ: chg TYPE: net TYPE NET_DATA CUST 0 OPT AC2 FNP CLID yes SIZE INTL ENTRY xxxx (where xxxx is the table number. i.e. 1100)

Is there any way to run a report that will show all CLID assignments in the switch? I have someone telling me that she is receiving calls from people telling me that her number showed up on their caller ID when they got a call from our business. I need to see who is all using her specific CLID...

We had the same problem. To fix it, we changed key 0 to an MCR key and then added another MCR key for the same DN on key 1. This allowed caller ID to show up when someone called while on key 0. Hope this helps.

sandyml, this is exactly what we do for our supervisors and it works just like you described. We also have agents who only take calls when the queue is busy so they stay logged out most of the time, and still take personal DN calls on key 3. They press MSB key twice to log out and their line...