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Somewhere within the Avaya software tables, something got hosed up. Avaya has to clear the tables

Merlin Magix, with a 4424 set, with a headset, every time headset button is activated, when call comes in , you do not see caller id on the phone until you answer the call. when you remove the headset button, it works fine.

you can just add it as a 4620 i think

well staying at 9 also has a down side, once is hits end of support, Avaya will remove your MSP's, there by reducing the trouble shooting you can do.

Yes, this is true

try, mute reset

no, its done on the system customer options page

or a bp

it means you dont have your maint permissions turned on.

all of mine went ok.

that just means they'll find another way to screw us

I would say yes. i mean you can always show 1 or 2 people how to do basic admin, like name changes, button changes & voicemail resets.

Thats pretyy much industry standard

Great, thanks.

if you change the description of a node, is it service affecting?

My only issue with Avaya so far, is that when the end of support runs out on the v9's & below, they are telling me that i will lose my MSP's. that is not very good customer policy. if they dont want to support them fine, but why take my permissions away from either doing it myself or using a 3rd...

Hey Mitch, which firmware supports the 4 phones per card?

5023

X3

are you inserting anything?