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Here are the VFG definitions. ****IPT & Virtual Facility Group**** VFGTOTAL - Total number of calls (could be inbound or outbound depending on configuration) VFGBLCKD - All B-Channels busy (blockage and or overflow if designed) VFGLSCBL - Network Maintenance in CCS VFGTRU - Total Usage in CCS...

Can anyone assist me in the ms timers for the Cutoff on Disconnect feature in the USA? Nortel defaults to 800 ms and I am seeing an issue with a Dialogic card on a putbound predictive dialer. TIA

Also depends if the TELCO is using a Rebilled site at A or Z and therefore two carriers.

CDR is better than SMDR

That's a subjective question. Configure at the CPE? the Switch/C.O.? Read this... http://www.jaymzworld.com/pages/linux/pages/isdn_jobaid.shtml I can help you on the design side at the CO level and others can help you on the CPE level as I only know Norstar from the field days.

Further, you can use this calculator if you know your volumes.... http://www.telconassociates.com/traf.php It is however not unlimited so check out this for more details and ability to predict huge volumes of traffic in the studies... Erlang B Traffic Studies Table To convert minutes to...

Your ILEC-CLEC provider should also be able to provide raw data form the OM Show registers if they are using a DMS platform. Ask for the raw data by the hour including NOVFLATB for blockage. INCATOT (outbound from CPE), NATTMPT (inbound to the CPE) will give you your peg counts, TOTU will give...