I had to do this to default a used unit that I bought. Was able to use a Tripp-Lite USB-c to serial cable since my laptop does not have a true serial. Also used PuTTY since it is free rather than HyperTerminal.
I purchased an IP Office Partner 9.1 to replace my existing ACS. The current software on the IP Office is 9.1.0 and I would like to update to service pack 12. The Avaya website will not allow me to download the service pack since I do not have a relationship with Avaya.
What is the best path...
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