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  1. bigglesnz11

    NS700 Firmware Update Frequency

    This is some info I have had from Panasonic - Main Unit KX-NSX series : Target CPU is used. (This vulnerability is not concerned. *1) KX-NS series except KX-NS1000 : Target CPU is used. (This vulnerability is not concerned. *1) KX-NS1000 : Target CPU is NOT used. KX-TDE/NCP series : Target CPU...
  2. bigglesnz11

    REMOTE EXTENSION ON NS500 PANASONIC PBX

    I had a similar issue on a NS700 , 4 remote phones, 2 would work and 2 wouldn't, customer is using a basic netcomm router at the remote end, a re-boot of that router got all back up and running, but a higher spec'd router has been proposed to hopefully avoid this happening again
  3. bigglesnz11

    Panasonic KX-HTS824

    At the moment we seem to be having issues with Sip extensions and POTS trunks, just heading to a site now to change the codec priority from 729 to 722 on the phones
  4. bigglesnz11

    Only 1 CO line in Kx-TDA50, need direct outside line pick-up

    One way, Turn off line access to the 2 inactive co lines and set up the extensions to hot dial the outside line access
  5. bigglesnz11

    Need help printing past outgoing call log from KX-TD1232

    Once the buffer has been cleared ( you have printed out current data) then the records are cleared and no longer available
  6. bigglesnz11

    Connect NCP to Speaker

    Connect a paging amp to the EGP Port on the NCP then connect speaker(s) to amp
  7. bigglesnz11

    HTS 824

    Got it Sorted Turn off answer reversal detection All good
  8. bigglesnz11

    HTS 824

    Just installed our 1st HTS 824 and have a couple of issues POTS lines and I am getting 1 way speech on outgoing calls , from both the Keyphone and SLT's. A test phone across the telco trunks at demark is all good, speech on incoming and outgoing calls
  9. bigglesnz11

    NS700 remote IP Phones

    I have a customer using a NS700, they have an off site office where I have 4 NT-551 phones Recently they started having issues where there was no speech path when calling from NT-551 to NT-551 at the remote site, they can call other extensions physically connected to the NS700 and calls to...
  10. bigglesnz11

    Defaulted 1232 and missing COs and STA's

    Any pattern of which ectensions came up? the champ plugs would sometimes not seat correctly at the cable end of the plug,
  11. bigglesnz11

    Defaulted 1232 and missing COs and STA's

    Programming was probably set up with system using tks 246 ( 1 line per cord) What sort of connectors are used for extension 25 pair champ or others?
  12. bigglesnz11

    NEED TO CHANGE 3DIGIT EXTENSION INTO 4 DIGIT AT PANASONIC TDE 100

    Go to system/numbering plan/main first check under the feature tab to see if any features are using the digit "3" as a code, (if it appears as a single entry, delete the number and apply) Then open the extension tab and change the leading digit "1" to "30" then apply Now your extensions should...
  13. bigglesnz11

    NS700 group MSG wait light

    I will try Merbacs' suggestion, I have tried deleting buttons on individual phones, and swapping for another msg wait 6XX but the light comes back on when I program it back to 601, it only seems to be effecting 601
  14. bigglesnz11

    NS700 group MSG wait light

    obtsystem Screen goes blank (as if it is responding to call the destination, but nothing on screen Merbac I have tried that, still nothing , I have also manually turned light on ( even though it already is) and manually tried to cancel(message says light is off , but it is still on) FTPMike I...
  15. bigglesnz11

    NS700 group MSG wait light

    Screen stays blank
  16. bigglesnz11

    NS700 group MSG wait light

    Morning All I have a NS700 and set up an overflow ffrom an ICD gp 601 to voicemail I have the msg wait light appearing as a message light on 4 x IP keyphones and 1 x digital keyphone The issue is that I cant get the MSG wait light to go out , It is continually lit on all 5 phones I press the...
  17. bigglesnz11

    external call routing

    NS100 uses a web based mtce console , not sure on the NS500 as we don't have them here
  18. bigglesnz11

    [NCP500] Ring multiple extensions

    I would look at deleting the 1st 0 on your ddi table (back to 10 Digits) another way to confirm that the string is not matching would be to change the operator extension to some other extension (maybe 212) make an inbound call , if it rings to 212 ten that would definitely point to a mis-match...
  19. bigglesnz11

    [NCP500] Ring multiple extensions

    So if you ring the operator - Both phones ring? If you ring ICD 601 - Both phones ring? If you ring the ddi - Only 214 rings? I think it is an issue with matching the amount of digits the provider is sending in ( Here , we can get anything from 3 to 10 digits depending on the Telco)

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