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By the way both of my lans are on the same network using the same subnet mask. It works just fine with no problems. It may not be the way the ipo was designed to work but it works for me in this configuration. That way my voicemail pro pc connects to the lan2. My voicmail pro pc is on the same...

Well I am glad I could help with a new issue. I really do appreciate you guyes helping me. I am just glad it is fixed.

Peter what you have to do is make the voicemail ip both the same. Mine doesn't have an error when I put a 1 in it. But both ip's set the same address and then use two cell phones call the attendant when it answers let it play then press 0 to rewind the attendant on both phones you have to keep...

Not trying to alienate anyone here just said from the beginning that I didn't think it was the network. As far as your comment about my lack thereof. Well I set the ipo up without ever seeing one in two days no knowledge and no help or tech support. Not one post on here to ask any questions at...

A working stand alone box not on my network doesn't help me in any way. I am sure that would have worked leaving all the ip addresses alone. That doesn't help me I knew the boxes were not bad after I received a new one. I knew it was a configuration issue that is what I said from the...

I did the new ip office I over typed the ip address. The old one had both ip addresses the same that is why it did it on both boxes. I had to set the voicemail pro ip to get the voicemail to work just so happened I screwed it up twice in a row. The new box back on thursday was factory...

Well be very careful when you key in a voicemail server ip address. Any character or the same ip in the secondary can ruin your life for 8 months. I really appreciate the help my frustration level was way up there on this issue. Thanks for everyone that posted a response to this issue. I am...

If you put the backup and primary voicemail server the same ip address you can duplicate it for sure.

I just booted the old unit to see why it did it also. I had the same ip address in both spots. I thought initially that it would act like a backup domain as a fail over but obviously it doesn't. That is why both units didn't work. Now I know I really appreciate everyones help on this. I knew it...

tlpeter you are the man thanks for staying with me on this it is fixed. The backup server for the voicemail pro actually had one number in it. That is crazy. Looks like and overtype when you key in ip numbers they jump without periods unless it is less than 3 characters long. I knew it was...

I only have one ip address the voicemail nothing in the backup.

You mean on the lan1 lan2? I do if you look up you will see what my ip addresses are.

When this completes voice come back.

When it goes silent this is what happens on the monitor: 2308249mS PRN: Receive from backup server: len=9 2308249mS PRN: Receive from backup server: len=9 2308300mS PRN: Receive from backup server: len=1009 2308311mS PRN: Receive from backup server: len=1009 2308419mS PRN: Receive...

Nevermind monitor is installed. I will run it.

Will have to install it by default it did not install.

Please help with the trace. Where should I do it? Is there a trace in the manager software? I am hoping it will give me some kind of conflict somewhere that is taking place. Then I at least know where to start.

set it to tone sory.

By the way is there a way to disable music on hold all together? I do not have it and all it does is warn me that it can't find the source.

We are in the middle of nowhere. I have had three companies that sell and maintain these systems remote into the manager/voicemail pro to look at the config. They all tell me it looks just fine to them. From the outside everything looks great. I guess I could load 5 on one unit since I have...