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  1. telesco

    Avaya Partner Page while incoming call rings

    I installed a new ACS processor and now the receptionist is telling me she use to be able to page while a a call in incoming. Right now the receptionist needs to wait until the calls stop (or answer and put on hold) until they can page the loudspeaker. Anyone know what feature i need to change...
  2. telesco

    Reporting for call center

    xnortel can you email me the 3.1 software for the server and the client? telesco@sbcglobal.net
  3. telesco

    DS2000 300 ringing line preference

    extension 300 will not answer calls when i pick up the handset, i've checked the ringing line preference ("Y") on the extension. Anyone have any suggestions?
  4. telesco

    DS 2000 reboots when trying to upload changes

    itsnndn, I'm having trouble with the extension 300 being able to answer calls by lifting the handset. RLP is set to "Y", and i've put extension 300 in the same COS as the rest of the extensions. Can you help me?
  5. telesco

    Sx200 icp ez232 and printer setup

    What are the correct ip addresses? Gateway is gateway of network or ip of sx 200? remote address is any ip or does this need to be sx200?
  6. telesco

    Setting up MLAA

    Can I upload a pre recorded file as a recording?
  7. telesco

    Sx200 icp ez232 and printer setup

    Have an sx 200 icp, have ez232 serial to ip converter. Can't get the printer to print, already setup ez232 with correct ip #s.
  8. telesco

    Looking for remote avaya ip technician

    Needing a remote avaya ip technician to help with multiple jobs. Please PM me ur experience and wage requests. Thank you
  9. telesco

    Setting up MLAA

    Does anyone have a manual for setting this up? I can't find one anywhere.
  10. telesco

    Voicemail Pro Client Mapi/Smtp

    Ya, it's logged into the server
  11. telesco

    Voicemail Pro Client Mapi/Smtp

    my voicemail pro client will not let me choose smtp or mapi for email protocol. The choices are grayed out.
  12. telesco

    sx200icp cant access outside lines

    I took over an sx200icp, and i cant access a outside lines on some extensions on an asu2.
  13. telesco

    SX200ICP Console, busy tone when answering a call

    On the console of an Sx 200 icp system, i press the answer key when a call is coming in and all i get is a busy tone.
  14. telesco

    BCM50

    my BCM50 keeps messing up my network, i have it plugged into a router and then the router is plugged into a switch, after the weekend the bcm will take over the network and throw out the routers ip LAN addresses. I've determined its the bcm with multiple troubleshooting trials. I unplug the...
  15. telesco

    BCM 50 with remote site trouble

    ip sets, Using qos swithches, the remote site has DSL service, home site has T1
  16. telesco

    BCM 50 with remote site trouble

    i have a main office and a remote office, connected via vpn tunnel, however the phones at the remote office keep going down through out the day. Does anyone know what ports to give priority to or which ones to port forward? Or any advice on how to correct/fix this issue? Thanks
  17. telesco

    Nortel MICS Call Log

    All I need is the number of calls coming in on that line. I don't need any other data.
  18. telesco

    reporting call center on a call pilot

    ip address is callpilot address make callpilot call center password on call pilot 'ccrs'

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