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Thanks Vivek!! I'll give it a shot :)

Alright.. My coworker got a response from Avaya. PSN: PSN004824u Original publication date: 14 Dec. 2017. This is Issue #01, published date: 14 Dec. 2017. Severity/risk level High Urgency Immediately Name of problem Windows 10 update 1709 (Fall Creators Update) is incompatible with CMS...

Funny... that's what we got from Avaya, too (to downgrade the version from MA41 to MA38) But.. it's not available on the site for download. What error are you receiving with the SSH? Is that the "Can't connect to server" error? When we attempt the user login from a Win7 (MA41) machine.. the...

Has anyone had problems with CMS18 on Windows 10 machines? We're attempting the MA41 install We've uninstalled all versions and made sure nothing is being cached in the following path (for CMS r16 or r17): C:\Users\<username>\AppData\Roaming\Avaya folder We also rebooted after uninstalling...

Sorry.. we were at the 11th hour and curious for a quick fix! We thought the vendor would have provided the solution but they had no idea.. so we had to figure it out on our own. I'm gonna note that for when I'm not so spent and work it through. Thanks kyle!

We did disable nr-registration on the network regions currently in the old system. However, that "kicked" the currently registered users off the old system...but not necessarily disallowed new registrations. We wanted it to be a more "soft" process.. but it didn't look like that could be an option.

Hi all We just cut fro 5.2 to CM 7. They're both still up but we'd like to disallow new registrations to the old CM 5. Is there a way to do that without taking the system offline? Thanks!

Hi all.. back again I've seen videos on how to set up FP Traps to SEND SNMP alarms.. but we have polling servers that I need to administer in the CM/AAM, etc. I believe this is performed via the "Access" menu. Is this correct? In the CM7 documentation it says to view the Avaya Aura...

Thanks folks :)

Thanks Kyle! I should have specified.. I meant for the entire station list. I think we have some 4602 phones currently administered as 9620's and I want to find them. Just want to know the easiest way.

Mornin! Can anyone tell me if there's a command to perform that tells you the connected type vs. the administered type set or vice versa? Thanks :)

Found it! Thanks! From other stuff I was reading it sounded like a FAC or 46xx settings Appreciate the help :)

Hello! Is there a way to disable the computer connection jack on a 9608G if you don't have an HTTP server? (i.e. where the 46xx/96xx text files reside?) Thank you :)

That did it! I restarted the DRF Master.. which in turn looks like it restarted the DRF local, as well. I was able to get back to the screen with the Backup Device name and it was then populated! I updated the password and ran a manual backup. Thank you SOOOO much!! I've spent the last 24...

Hi folks, I'm trying to update the SFTP password but the Backup device name field is grayed out and my changes won't save unless that field is populated. Still new to Call Manager. It's also stating the master agent is busy...? Am I missing a step? See link for picture. The site wouldn't...

Thanks Kyle, That would make sense.. but all codec sets begin with G711. (see attached) What would make it choose the 2nd option in the codec set? http://files.engineering.com/getfile.aspx?folder=b1d523c6-52e3-4479-aeff-2b71a4374423&file=Codec_Sets.docx

RE: thread690-1766010 Howdy, While performing traceSM and upon receiving logs from our SBC folks... we've found that our traces are showing G.729 (see attachment) but ALL of our codecs are programmed in the CM to use G.711MU, first. The SBC’s are also programmed for G.711MU. Is there...

If you have CMS Supervisor Go to Reports --> Historical tab --> Agent --> AUX Monthly You also have the AUX Interval and AUX Daily reports to drill down even further.

thanks for your posts!! and Kyle, I didn't see those settings on the station form.. but I appreciate your input :)

It could be the environment, too.. or yes, the far-end. I just know I've been asked to attempt this setting change. I just don't want to hork prod if I change this setting at 8am instead of during the maint window.