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If you can't get in with lan. ( try a small switch with just pbx and laptop , Not plugged in to the Maint net work plug is key. ) I would go to the RS232 9 pin . You would need a nule modem cable 9 pin to what ever your laptop has you can even use the usb to 9 Pin plug they work fine. Yes its a...

Have you tried changing the call forward setting? Set the internal for no answer only that way you will get the busy notification to do the listen in option or barge in.

I am dealing with a SIP Provider that is less then useful. With that said. The issue is New install. when you call in or out on the sip trunk you can talk and hang up no problem. Inbound calls the auto attn pick ups ( Embedded VM ) but you dont hear greeting in status you see the vm connected...

Thank you, The short code of 1N; was in place. I removed that and check the 10 X was correct and it helped.

I have a few sites with IPO v2 r7.0.23 They have copper lines on combo cards. they are using dial 9 to get out. It takes up to 4 sec after your done dialing your number before you are get connected to a line? Even with hitting # after the number. ( that speeds it up some but still seems a long...

All license are valid. Spoke with tech support today they said the park bug is no longer a issue. Replaced system and reused the cards and mods everything is running at the moment. Still no answer as to why it did it. Thank you all for you input it helps.

Well he was on the right path. I swapped both lan ports and same issue. The connection to manager never failed. Support thought is was somthing with data flow?? ( I think that means Hey I have no clue lets replace the unit.) But this site is great thanks for the help.

Sorry I havnt responded faster I am the only feild tech in company now. Feel like a 3 legged dog in a race. The ip 500 v2 is at 6.0.14 . No IP set all 5410 and 5420. Park is used alot I thought that bug was fixed and tech support didnt go down that road while I spoke to them but that is a very...

End result replaced the Dell comp still same problem ended up replacing the Ip office no issues now. Thanks for all the input.

I have a 500 the customer says will shut down and reboot on its own. It happens like every 15 mins when it starts and it’s random when it happens. I.e. won’t do it when I am on site. Anyone seen this? Have replaced the power supply system is on a new UPS.

I will look at Autonegotiatio on the dell never looked at this in the past. looks like a new comp is going to put in today. Thanks for the feed back..

Installed a new IP500 V2 6.0 (14) With a new dell Win 7 Pro vmpro 6.0 (22) When customer is mail box randomly as you are listing either on speaker or handset or listening to a message left or even the prompts from the system the sound just cuts out you stay connected if you wait long enough the...

Swap the 2 issue lines with 2 working and see if problem follows. sounds like ports might be the problem.

Have you check #505 group 7 and made sure no extra ext are set to vm ports other then the vm ports?

The new 5 slot carriers are much better in the heat dispersment then the other style. Personaly if its installed in a already warm climate I would leave the cover off. The ACS are a great system very flexable and easy to manage. To bad they Dropped the Magix line the nextstep up...

I am looking at adding a pri t1 to my magix system for in and out and use did numbers for users and main line. What is the best build out as far as programing this in the magix and what to tell the provider to set the t-1 up as? Will be useing a group for the main number to make roll over to...

I was asked about screen pop on a Magix I know this is or should be a easy answer but my text books dont really say much about it. My question is what would be needed on a new magix system to make screen pop happen? My thought is just use the smdr port and find a program that will intergrate...

On the ACS R7 and a Msg module 2 port( both new ) Is there a limit of ext that can have call screening set up on them? I ran in to the last few phone I went to program the call screening button on would not allow me to do so?