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Well, figured it out 5 mins after posting! I had the wrong call of service attached to the mailbox in NuPoint. It needed to be call director.

Trying to setup some "information" only mailboxes that we can record to and no one can leave a message. Basically, call x1001 and it will tell you what today's special at the restaurant is and then hang up. I thought I would go under Call Director and create the create a Mailbox 1001 under...

After I migrated from MerchantLink to Shift4, I'm getting a "Local Order Requisition" receipt being printed on both the auth and close. So I get two of these receipts on every credit card transaction. Shift4 and ORACLE support can't figure it out. I'm so frustrated by these clowns. Here is a...

Hola. I have a RES 3700 v5.2 system. Currently, each menu item increases the "Gst" count. So if you order pancakes, hash browns, and a milk, it shows 3 Guests. I need a simple and accurate way to track the number of guests our restaurant has each day. Could someone please give me guidance...

Hello, Have a RES 3700 system, running v5.2. Our sides are setup in Condiment Groups. I understand for the most part how this works, setup quite a few groups to get everything flowing correctly. I have a Steak menu item that has the option of soup or salad, and a couple side dishes. I...

Thanks, that pointed in the right direction and I have another station with POS Config :)

Forgot to mention.... I have MICROS RES 4.

Hi, How do I install POS Configurator on a Windows XP workstation? I have it installed on an existing workstation but need to replace it. I have tried installing whatever I have on the server (RES 4.0 General Release) but can't get it working. Any help or pointers on what I'm looking for...

We had an Internet outage last week, causing some issues with credit cards (backup dialup didn't work). Sine then, Micros is combining each days sales to the servers check outs. When they go to claim their tips, the reports are stating a large number. Is there a way to reset this so it is...

That makes better sense, thanks. Getting some quotes today on a 5406 and 5412. The 4208 has a 68G backblane, so that wouldn't work if we put over 100+ ports on there. The 5406 has 345G backplane.

After researching all day, we are leaning towards a 5406 for our core switch and 4204 for the edge. So we are expanding the budget :) Can you have more than one default gateway? For example, have vlan3 use a different firewall to get to the internet than the other vlans.

Hi, first post, so bear with me... I currently have a set of 3com 3870 switches stacked that is my core switch. It does level 3 routing and VLANs. Im looking at replacing it with a modular switch, since the 3com is getting old and I'd like a faster/better switch for my core. My LAN is...