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Hi We have Avaya digital system, and want to make cheap calls to one remote worker in india. Currently we are tied into a BT contract, and their international call rates are expensive. We have tried using skype to skype, and noticed the call quality is poor due to remote end broadband. Does...

I think an upgrade is out of question, because of cost. Will try our current phone manger installation in XP mode. lets see what happens...

Hi Can someone advise the download path for Phone manager for windows 7 that will work with our voicemail pro 2.1 (26) , ip manager v3.0 (580) thanks

I want to be able to rename a PDF document in specific format, then provide user option to email PDF as attachment Problem is it does't work in Adobe Reader 9 , even with Enable menu items Javascript execution privileges It does work however with Adobe Acrobat Professional 8. The Debugger...

Hi Is it possible to connect to our Avaya PBX over the internet without VPN. Though it would be possible to setup IP Manager as a softphone, and point to our router, then port forward to PBX? Is this possible? Are there any other options? Thanks

Hi Want to purchase windows 2003 r2 standard to load onto existing machine. Need to run a SQL express database and .net application on the machine to serve around 50 users. Not clued up on licencing, but what are the main reasons for buying extra windows cals? I'm not installing Active...

Hi We have one of these phone on our LAN, and when I call the phone, the user sounds distant , and the audio is low. The phone is connected to a regular handset Is there anyway to improve the quality of the audio, so that it is the same as our Avaya 2030 digital phones. FYG, on IP manager...

Hi Are there any skins out there that replicate the look of an actual Avaya phone or something more friendly than IP manager. A bit like this image...

Hi We are trying to setup audio teleconferencing system with our avaya system . Is there a way to connect an Avaya IP phone to a external microphone and amplified speakers? Maybe via the rj10 port. Thanks

Hi Looking to purchase a new Dell server with sbs 2008. Wanted to the best way\cost effective way forward for backing up the new server and what other small business are using these days. Currently we are backing up to tape with our sbs 2008 i have seen the HP Storeworks TDX500 removable disk...

Hi using this code to lookup and plot multiple address stored in xml file. The code works fine , however I want the code to recheck the xml file every 10mins automatically , to plot any need addresses in the dynamic xml file. I tried a javascript refresh and meta refresh, but couldn't get it...

Got microsoft to look at this, who where having difficulties as well. Basically, they reckon the partial re-install of sp2 has caused loads of problems. They uninstalled and reinstalled asp.net also changed a setting in iis so the monitoring site was pointing to asp.net version 1 instead of...

Server is running sbs server 2003 (premium edition) sp2 with exchange 2003. Monitoring was playing up, so followed steps to completely remove. After removing I rebooted server and reinstalled monitoring component . during install it prompted for original windows 2003 cd3 so used that (do not...

Hi Was using Symantec Antivirus Corporate Edition version 10, and wanted to upgrade to SEP (Endpoint) because user's complaining about PC being slow cos of AV software. Apparently SEP consumes less end user resources according to tests shown here...

Sorry guys, found how you do this. From Exchange Manager Just right click on Public Folders in the left pane and select Export List...

Exchange 2003 Hi Been trying to find a way to extract a list of all public folders togther with size and total items. I cannot find the tool DSEXPORT.exe which might do it. Can anyone help?

Hi Please can you advise best method of restricting users from sending emails to a specific external address, without the sender receiving NDR e.g. You do not have permission to send to this recipient. For assistance, contact your system administrator. <domain.com #5.7.1> At the...

Hi I have been searching around for a stable Outlook 2003 add-in that places a button on the toolbar, so users in my organisation can easily print just the first page of an email, whether plain text or HTML. This is to reduce unnecessary paper and toner waste. Does anyone have any tried and...

One last question. In this latest version , is there a way to prevent users from taking themselves out of hunt group calls. We have superglued the group button, but some users are clever. We have 2030 phones. oh, btw according to the Equipment it is a Avaya IP office 403DT - does this make a...

One last question. In this latest version , is there a way to prevent users from taking themselves out of hunt group calls. We have superglued the group button, but some users are clever. We have 2030 phones. cheers