I created a document library, and when I mouse over a document, I get the arrow that I can click on to get the context menu. On the main page of the site, I create a new web part and put that document library in it. When I mouse over any of the same documents, I don't get the arrow to click on...
You could either put the customview.html in a folder that has no children and point the users to it or make all of the folders hidden. There is also a module called Appearances XML that may be able to do that.
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