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Thank you!

Thanks CMUK. I was successful on the NS700.

Have you checked device manager to make sure the drivers were installed?

A customer has a music file that he wishes to have uploaded to his NCP500 PBX for his music on hold. I have the audio converter software but am not sure how to upload it to the NCP500(if it's even possible).

I have a Windows 10 and just downloaded the NS Unified Web Maintenance Console. I have checked my firewall settings and traffic is allowed to and from the NS Unified Web Maintenance Console. When I double-click on "New-Offline Mode(N), choose the NS700, "Please wait a moment" will appear on the...

I tried that and when I dial the voice mail extension, it sends me to the AA. I found that if I remove the password from a users mailbox (after original set up) and then dial into the voice mail, it will allow me access to voice mail without a password and it does not prompt me to enter a new...

I am NOT at this customer site but I am trying to find this information out with our demo system. I am working on a TVA50 voicemail. Some mailbox users are not required to enter a password after they dial the voice mail extension number but some others are required to enter a password. I am...

Is there a way to check time for phone calls without adding additional software? For example, with Norstar you can press Feature 811 (I think) and it will tell you the length of your phone call. Would a KX-DT546 phone allow you to do this? Per usual, thanks in advance.

I was trying to avoid having fixed park positions while having line positions but that may be the best option. Per usual, thank you obtsystems!

Working on an NS700 but I am not on site and I don't have a dial tone to test myself. When a caller is parked automatically, will it automatically go to park position 00 everytime (if 00 is available, 01 next...)or will it pick random park zones? The customer will have line appearances on the...

Still haven't found a work around regarding Office365. I have been building Yahoo accounts and using that as a relay with really strong passwords.

That worked beautifully, thank you. They would prefer it to go on automatically. For it to work in auto mode, would I assign my 2nd ICD group, 602, to be assigned to tenant 2 and then under 2.4 (week table) assign their time schedule to table 2?

So it would look like this?: Day Lunch Break Night A. 601 601 601 500 B. 602 602 500 500 If this is correct, the only other thing I need to do is put "Night" buttons on the phones and obviously set the time mode to "Manual", correct? Thanks...

Working on an NS700. I have (2) companies working off of the same NS700. Company "A" is working fine. They're open from 8:00am to 5:00pm. The phones ring during the day for (20) seconds and go to their AA if not answered. During non-business, calls automatically go to their night AA. Company...

Removing the DSS button from all the phones and then re-program?

Try dialing *700 and then the ICD group extension number.

A customer with a Panasonic NCP500 wants to BLOCK incoming caller ID on a certain group of phones. The users are in an ICD group and when they see a caller they don't like, the calls are being ignored (I know this is an employee issue, not a phone issue [smile]). I changed the "Incoming Call...

Are you using Internet Explorer? If so, try Firefox. I could not upgrade with IE at all, Firefox 100% successful.

I am from the United States. Maybe there is a difference. We got a bulletin a few months ago from Panasonic that the vm to email is now free and that the auth codes would now be invalid.

I have upgraded the software to 4.3 on a half dozen of the 700's and each one I now have a UM/E-mail "No Limit". I would contact your distributor about that.