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Hi All I have similar issue. Except the extension is registered fines and everything works fine until the next morning. I find that chap server has disconnected and IPOCC extension not registered. We have been fixing this by restarting the services, all is fine till the next morning. Another...

Hi I have everything working on IPOCC 10.1. Can do emails and chat fine. trouble is calls are only ringing once on the agents user/communicator app. I have change the ring time on the agent group and the topic but to no avail. has anyone else come across this and what was the work around? SKVL

Is there a good scripting guide/website apart from the Avaya Task and IVR edit docs? Thanks SKVL

So I used a trusted third party CA and it seems to work fine. can make calls to topics etc. Was wondering if this same third party license can be used on the web server? I only used it on SIP/TAPI. Thanks.

Hi Jorge What tools did you use to create the certificate? I have no IPOSE in my environment, only IPO, IPOCC and app servers? Thanks SKV24

Yes, even that one. My disti does not have ATM, smh.

Hi All Kindly requesting the excel based tool for building/designing BoQ for an IPO solution for R10? If this is not available is there a portal/ web app on the partner portal for designing R10 based BoQs? Thanks SKV

Sorry for the delay in responding. Spent the whole night working on this. So I was sleeping most of yesterday. I just made some changes to the IP Lines (SIP trunks). I couldn't merge, only option was to restart. after that the ipoffice service didnt come up. In the end I worked with Bobby...

Rebooted primary server running IPO 9.1.5 and ipoffice service wont start after reboot. I rebooted secondary server and all services come up just fine. i try to restart it and still no luck.

platform is IPO 9.1.0

Hi I have set short codes for outgoing call barring using short code feature. The feature works for setting it on but doesnt when you enter the code to turn it off. keeps saying call rejected on the 9621 and 1616 ip phones we have in the environment. Basically, we want to give users personal...

Can you share the setup document you used for Android. Mine is failing on with Avaya on 9.1.5. And no firewall in between.

Hi Whats the best possible way to make calls from VMPro to an outside line that is then sent back to the extension that invoked the IVR? Say I set up a shortcode *77 which invokes an IVR that then dials an outside/offnet number. Is it possible to have this call ring on the extension that...

Hi Indeed bridge ID has to be moderator extension. That is fine by me,its working based on that logic. But participants are joined after entering bridge id/mod ext, I was wondering if it would work to add a step for PIN verification for participants as well? Am experimenting with this.

Thanks Tommy. Looking at it now.

I have setup meet-me conferencing with PIN verification and greetings following the numerous examples here. This is working fine, except I would like to create a Host or Chairperson PIN, with a flow that allows the host to enter their meeting PIN and then activate the conference. before the...

Thanks One thing I noticed is that after entring the authorization code, the SIP phones never get the network dial tone. It continues beeping as if prompting for auth code but actually dialing on the other side. Can this behaviour be changed so that users get the network dialtone?

Nope. wasnt me thankfully. Believe it or not, Avaya made this deal happen and sold it via a disti.

Thanks....Might as well dig my own grave now

[bigsmile][bigsmile] I am literally. One thing I noticed, when user with SIP phone assigned to a user rights group makes a call, no network dialtone is registered. The same enter auth code beep continues during dialing phase!!