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Hi all, I am not epert in NAT"ng , please bear with me with this Q I have one PUBLIC IP ,we did the NAT it is working fine for the Internet now we aquired a SIP trunk from service provider , service provider is telling i need to do the NAT to connect the SIP trunk, also ISP is telling they...

Thnaks amriddle01 I thought may be somebody has did same configuration with IPO , thats why i posted hear Thanks for your Advice Our Router is Cisco 800 series Model 871 Thanks

Hi All, We are in the rpocess of setting up a SIP trunk one of the service provider , i am new to this SIP world, pls assit me Service provider is telling us we need to do the NAT;ng in our Router & two ports (8088 & 5060) to be forwarded or opned we have one Public IP the same IP is used...

Thaks TaureanDragon for the post this is how i set it up in VM Pro Shortcodes , i set up the start point with menu action & trasfer tab we recorded the promt using telephone , i try to change the folder from enu to en to custom all the time it behaves the same. If i change the locale to US...

Still VM pro does not recognise the Locale , IPO is set - UK Locale when i change the Locale to US , auto attendant works fine but we cnat use the US , we need UK locale when i set IP office to UK , Auato attendant does not pick up AA, in Debug view it shows locale eng is does not exsisit...

Dear All, we are using IP IP office 5.0.8 & VM Pro 5.0.23, with Auto Attendant, When the caller dials the extn directly extn rings if the user is not present caller disconnects the phone but the extn keep rininging until somebody lift the phone & disconnects all the trunks are Analog no...

Dear all Thanks for the reply this is what i found when trace in VM Pro , it shows locale laungauge is not installed trying to use EN , i just enabled one greeting in wav files of VM pro it gives the prompt to outside caller i am using UK locale , but VM pro installed US English how to...

Hi ALL I ahve created the Auto Attendant Claa Flow , whne i dial internally using the short code i get Promt & i can dial the extn when call from outside it hits the VM i can see in Call status as RAS but i am not getting the promt what is worng here any body has this issue Thanks in advance

Dear All, We have IP 500 with IPSEC licensed is opned , is there a possibilty using VPN with IPO without having any external VPN concentrator Like Netgear or Cisco VPn Concentrators Please advice Thanks in Advance

Hi ALL, somebody can guide me how we can convert our LSP to ESS , this S8510 server running on CM 5.1 Thanks in Advance

Hi ALl, in each Port Netwrok how many call clasifier should be placed I have One G650 as separate port network , 9 slots are free can insert around 7 TN744E TN in the same G650 , is there any Limitation on the same Thanks in ADVANCE

Hi Kolladay I have download the set up & uploaded to VMP , when i call it is asking for Conf Number when i enter 10 , it asks for Password, which password should i put in here , i checked in the veriables there is no password defined could pls help me in this regard , where to put in the...

I have installed the TAPI driver for Outlook on XP Machine, I am able to dial out from the contacts from OUTLOOK , but when incoming call comes to My extn it does not popup, is there a way to popup outlook when call is ringing,using only TAPI driver without Phone Mnager Pro Thakns in advance

Hi ALL, we Installed the 1616 IP phone with IP 500 R 5.0, we have following issue is anybody had the same issue??? when extn call recived it is only showing answer , it does not show from which extn call is coming , after answer the call it shows the extns number & name second whe we press...

i am in Dalas this is the 1st time i am working on AVP , pls tell us when we request fro license what information we need to ive it to RFA team Like serial number or MAC address Thanks in advance

Hi ALl, i am not sure to post this question in this forum , but i belive some of you may be working on this solution , we have CCE 4.0 & SMS Gateway with 6 GSM SIM cards inside and CM 5 with AES , till now SMS Gateways used as separately, now we want to bring this under Contact Center with CCE...

Hi all, 1608 can be used as VPN phone, i belive only 46XX series as VPN phones Thanks in advance

Sorry i posted in IP Office forum

Hi all, 1608 can be used as VPN phone, i belive only 46XX series as VPN phones Thanks in advance

in our system when ever we trying to logout from ASA , it shows busiedout resources,whe i check list history i could not find any busy command used what is the other way to check busy resources Thanks In Advance