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  1. Jradish

    Voicemail Mailbox problem

    You rock curly, thanks again.
  2. Jradish

    Voicemail Mailbox problem

    Thanks, one more thing, this is also strange. When I log into Callpilot using the default password 0000 and it has me create a new password, somehow it changes the feature 983 password from 10020000 to something else because it says invalid password. When I use Feature 985-9-73738767793 to...
  3. Jradish

    Voicemail Mailbox problem

    It had no extension- thats why it said GUEST I guess. I just deleted it.
  4. Jradish

    Voicemail Mailbox problem

    Thanks guys for the help. I was able to get into callpilot finally and poke around. Here is a mailbox report, what should I do to fix this? MB EXT 1876 SUB Wyre,Bruce 2234 1 2 1 0 0 0 0 none NOGREET...
  5. Jradish

    Voicemail Mailbox problem

    F980 says Mailbox not Init when I put their extension in. If I go to Directory from F980 and go to their name, it says it correctly.
  6. Jradish

    Voicemail Mailbox problem

    CP 31.10.14.22
  7. Jradish

    Voicemail Mailbox problem

    Ok Thanks for the responses, please dont hate me for this question, but what would my voicemail system look like? Is it probably somewhere near the pbx? I don't see anything there with a dialpad to hit 7 on, unless this one thing opens up somehow.
  8. Jradish

    Voicemail Mailbox problem

    I'll try the switch later today. I can access 95% of the mailbox's here when I use F983 and change mailbox by using the extension #. The mailbox in question seems to be set up the exact same way, but the only way I can get to it is through the directory. I tried getting to the directory you are...
  9. Jradish

    Voicemail Mailbox problem

    Hello, There are a couple voicemails on our system that when I hit Feature 983, then go to change mailbox, and put in the extension, it says mailbox not found. However, I can look through the directory and find the user, and his mailbox extension is the exact same one I used previously to...
  10. Jradish

    Auto Attendant Operator Number question

    Ahhh That was it. Thanks for the quick response curlycord!
  11. Jradish

    Auto Attendant Operator Number question

    Hello, When you press 0 or stay on the line on our AA, it will ring at one of our receptionist, and if she doesn't answer, it will ring at our other receptionist's line, and if she doesn't answer, it will ring back at the first receptionist and then go to her voicemail. I need to change the...
  12. Jradish

    Nortel mailbox issue

    I just went through all of our extensions in F983>MBOX>CHNG. Which was 162 of them :( All of the extensions are tied to the corresponding mailbox extension. ( extension 2249 has extension 2249). The only one that is wrong is 2242 (Because I was messing with it before and set it to our VM...
  13. Jradish

    Nortel mailbox issue

    I am not sure what type of voicemail system. I did fix the issue, however I do not know why. When I first set his phone up for voicemail, I thought his Ext. was 2236 because of a sticker on the handset, however the handset would not ring for 2236(would get a busy or out of service message). I...
  14. Jradish

    Nortel mailbox issue

    Hello, I have taken over the duty of maintaining the phone system at my company, and am having an issue. We use T7316E. Someone's mailbox became locked, so i reset the password, and its still locked. I then deleted his mailbox, and tried to re-add the mailbox, but I am getting (ext Assigned)...

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