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One set in my system is used as a Prime Set for physical line. When this line rings, the phone displays 'LINE24 to Prime' and rings the set. Is there any way to display the incoming number or name when a call is routed to the prime set, instead of the Line name?? If I type F811, I can see CID...

Thanks for your replies As suggested, just removed the line from the pool in BEM and added it back once the 2nd line was provisioned. Thanks. DK

Thanks again for the reply, Curlycord This makes sense. At the moment, we have two analog lines, one of which is working, and one which is awaiting provisioning. Originally we wired the working line into port 3 on the CTM4, and the awaiting provisioning line into port 4. If the default is...

I have two physical [analog] phone lines running into a CTM4, ports 3 & 4 These are assigned Lines 26 & 27, and to Pool A which is accessed from Destination Code 9. Is there a way to assign which Line is selected first when pressing 9?? Currently, when pressing 9 with no other lines in use...

Bingo!! Thanks Curlycord I kept thinking it was a setting somewhere, but apparently copying a good DN to this DN did some background programming that resolved the issue. Thanks a ton.

Thank you both for your recommendations. I have ensured Set Relocation is unchecked. Then deregistered two sets, swapping their DNs. The HF/Mute key followed the DN. IE: Utility Room is DN 1001 - This has the HF/Mute Button Problem. - Office is DN 1101 and working as expected. Deregister both...

Thanks for the reply Curlycord. That set shows the same value as the remaining sets in the system. 1040E/2004/2007/2050/221x I agree that is seems the system thinks this phone doesn't have a hard HF button, but I can't seem to figure out why. Thanks again.

BCM450 installed onsite with 25 1140e IP phones. All phones are operating except for one that displays an odd handsfree issue. This phone shows HF/Mute on the button 6 position, lower right of intercom display, unable to figure out why or how to disable - Handsfree green button works as...