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  • Users: JcBWF
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  1. JcBWF

    T7316 installation

    My Bad. I have the cordless and forgot the Model number. Meant a 7406 Perfection is expected, Excellence is Tolerated
  2. JcBWF

    T7316 installation

    Need help. Just installed a Norstar into my church and now they want a Cordless phone for the secretary. Need docs on how to install T7316e. Perfection is expected, Excellence is Tolerated
  3. JcBWF

    PolyCom IP7000 on CUCM5.1

    I'm trying to get a PolyCom IP7000 to work in CUCM 5.1. The Polycom just won't register to the server. I know connectivity is good because I can get a 7960 working fine. Any pointers? Perfection is expected, Excellence is Tolerated
  4. JcBWF

    Callpilot mailboxes not logged into within 60 days

    User search Advanced search Time of last log in less than Pick your date Perfection is expected, Excellence is Tolerated
  5. JcBWF

    PRI TIE lines to Nortel CS1000M

    WE've been told by our vendor that it's not supported. Also, from a tech I beleive tht it will not work. Need to stay with the D4AMI ties. Perfection is expected, Excellence is Tolerated
  6. JcBWF

    Changing where 0 goes internally

    rockspop - just an announcement and then hang up. I'm thinking I can change the dial plan call type to ext and then send it a vdn\vector that plays the announcement. Perfection is expected, Excellence is Tolerated
  7. JcBWF

    Changing where 0 goes internally

    I have an 8700 where I need to change where 0 goes internally. the receptionis is done in about a week and they aren't replacing her. They now want to send 0 to an announcement. Perfection is expected, Excellence is Tolerated
  8. JcBWF

    Erase Drive

    Just buy a replacement drive from the vendor and takeyours out. That's what I have to do. Then I go through a secure destruction firm to have them shredded. Perfection is expected, Excellence is Tolerated
  9. JcBWF

    Sending calls from Avaya to Aspect.

    i have an S8700 where I need to send a range (4000 - 4999) of dialed digits out a specific trunk group that goes to an Aspect ACD. These are all internal dialing so no DIDs involved or anything like that. Basically if someone on the Avaya dials 4XXX I want it to go to the Aspect via the Trunk...
  10. JcBWF

    T568B wiring and 3904 Nortel sets

    http://www.l-com.com/item.aspx?id=8125 these work well Perfection is expected, Excellence is Tolerated
  11. JcBWF

    T568B wiring and 3904 Nortel sets

    It'll work fine. Just make sure that your using pins 4 and 5. You may also want to get some inserts that take the 8 pin jack opening and make it so a 4 or 6 pins line cord fits better. With out that you can have the line cord moving around and causing issues. Perfection is expected...
  12. JcBWF

    Toshiba "Hook Flash" on DK Series

    which DK system? Perfection is expected, Excellence is Tolerated
  13. JcBWF

    Modify Call Pilot user database file

    Having just come back from class, Stanley is right. You should be able to add almost anything through auta add that you can put in a mailbox by using the drop downs. I have done it with about 700 users and it worked wonderfully and I had to get most of the info that Stanley Mentions, plus a...
  14. JcBWF

    Octel acccess via Procomm

    Are you getting connected to the modem on the Octel? Make sure it is turned on and plugged in. Perfection is expected, Excellence is Tolerated
  15. JcBWF

    Octel acccess via Procomm

    Terminal: WYSE 50 Protcol: ZMODEM Port Speed: 115200 Data Protocal: Disbabled Compression: Disabled Flow Control: None 8N1 Perfection is expected, Excellence is Tolerated
  16. JcBWF

    Going to have Spare Octel 250

    I am decomissioning an Octel 250 and was wondering if anyone is looking for spare parts. The only thing I can't sell is the Hard Drive. Perfection is expected, Excellence is Tolerated
  17. JcBWF

    CALL PILOT

    Trying to connect to App Builder. Getting : "Could not connect to AOS server." Any suggetions? Perfection is expected, Excellence is Tolerated
  18. JcBWF

    The future of contact centers?

    Where I am they are saying 2012 (not sure if beginning or end)they want to be all VoIP with Genesys. Should be fun. Only have about 150 different call centers and 25K plus seats. And this is a bank, they don't take to this kind of tech quickly. Perfection is expected, Excellence is Tolerated
  19. JcBWF

    Octel 250 350 Backup Questions

    For the 250 it's in table 21 - 1 to schedule it and 21-5 to review the results of the last backup. You can schedule them but only one at a time. So if you want to do one tomorrow night you can schedule that, but not to do it on a weekly basis on Friday. They should be done on off hours. I...
  20. JcBWF

    Call Pilot\Cisco Integration

    Johnpoole - Good to hear that the rcap is right. I will be removing changing rls next week (they actually let me take time off). We are using CDP for the calls going to Cisco. Perfection is expected, Excellence is Tolerated

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