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Thanks for the suggestion, but it doesn't seem to be the answer. I saved / re-transfered, then restarted the applications. Same error presents itself when accessing the IP Firmware page. The signaling server reports it is deployed with: SIP Line, LTPS, Gateway (SIP/H323), PD, Presence...

Just a minor clarification to KCFLHRC's instructions. His instructions are correct, but it will depend on the current "state" of the phone. To program an Autodial key, the phone must be in an idle state (no line key active) and the handset must not be picked up. In this state, the touching the...

Additional information, with the exception of the IP Firmware update, the rest of the system seems to be working as expected. It shows my Signaling Server as the node leader. I have a couple phones registered. "Personal Directory" works on the phones. Element Manager seems to be talking to...

On a recently re-commissioned lab system (CS1000E 7.6), I tried to add updated phone firmware via Element Manager. EM informs me that "There are no Signaling Servers present in IP Telephony Node 100 configured in Call Server 10.99.100.31" on the IP Firmware Page. This is odd, as Element...

Making it work with your current sets is not really the issue. The 1100 sets have a "switch controlled feature status lamp". The problem is that your current system doesn't support using the lamp in that fashion. As GordonKapesMZ4 mentioned, the eMetrotel UCX supports using it as a MWI. The...

The Feature Status Lamp is not used, as far as I know, on the CS1000, except when doing a firmware update. There is no way to control the light with the CS1000 / Copilot, as far as I am aware. On the Nortel CS2000 (now owned by Genband and called Genband C20), the blue feature status lamp on...

You did get prompted. When you see "KEY" prompt, you assign what function each key should provide, including an "extension" key. You didn't enter any values, which means the system assigns nothing to the keys. At the "KEY" prompt, typically you enter something like: "00 SCR 3333 0", which...

Hi, LayDeeeDi: You do not need to build a full "station". There are multiple few ways to handle this. I create a "roll-over" DN key. For us, it's the easiest method for our users. Our standard is each phone is provisioned with 2 lines by default. Below is the basic recipe I use. 1.) The...

Thanks for the confirmation, scotthdiv. ================================== <INSERT SIGNATURE HERE>

For a CS1000E 7.65 (SA & not Co-Res) system using a CP-PM CS (VxWorks) and UCM/SS running on COTS, what is the correct CF Card size for the FMD? I've browsed through some of Avaya's docs, but I am seeing conflicting information. One bit of the installation and commissioning guide states "The...

I've replaced the cables connecting the NTDU14 chassis to the NTDU15 expansion chassis, as I had a spare set. This hasn't resolved the issue. I'll need to take some time to reconfigure the system move the card to a different slot. All of my slots are already occupied, so I need to out...

Check the IP settings on the 2033, especially the VLAN. However, note that you posted this in the CS1000 forum, not the "Nortel: Business Communications Manager BCM". There may be some BCM specific details on supported firmware, configuration settings, etc. You may want to move the thread to...

It's in an NTDU15 - MG1000 expander cabinet. ================================== <INSERT SIGNATURE HERE>

I have just installed a MIRAN 3 in a CS1000 v5.5 lab system. Routes and trunks seem to be correct as the MIRAN is operational. However, when I access the MIRAN from a phone, the recordings or prompts from the TUI have a fair bit of static. The audio is not as clear as I would have expected...

If you need to move an ACD seat, either move it by re-terminating the cabling/jumpers in the wiring closet or IDF. THe other option is to completely out the seat, out the set built on the TN and then rebuild it from scratch on a new TN. Moving a TN associated with ACD in programming can lead...

For the MIRAN TUI DID Trunk (TN 3 7), try changing STRI/STRO from DDL to IMM. Per MIRAN manual,"Do not program MUS or DID trunks as Delayed Dial (DDL)." ================================== <INSERT SIGNATURE HERE>

We were able to use Procomm Plus 4.8 on Windows 7 32-bit, but when my employer decided to standardize on Windows 7 64-bit (with a fair bit of administrative policy to lock down the system security), we could no longer get it function. IT management would not budge on their security stance. Part...

As far as I know, the blue lamp on the left is not supported under the CS1000 platform. It will light up when rebooting or during firmware updates. This is just a limitation of the platform. Nortel/Avaya hasn't exposed this to the CS1000. However, on the Nortel CS2000 / Genband C20, the blue...

Look at the Nortel / Avaya 2033, a UNIISTIM IP conference phone for the CS1000, CS2000, and BCM series. They are designed by Polycom, but Nortel provided the UNISTIM portions of the firmware to make it communicate with the Nortel solutions. They have great sound quality. I currently have...

Newer systems (I think starting with 5.5), this is changed in Element Manager. Login with "admin2", Engineering Values, Idle Set Display and make the change there. ================================== <INSERT SIGNATURE HERE>