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What could be done to resolve the issue. Kindly provide all possible solutions.

We are with following software version 6.3.124.335-1.253373

Have a media gateway registered with LSP and the users in that location are not able to make out bound calls. What could be the issue ?

I have a mail box which has email notification already enabled. But end user is not receiving email notification,when he has a voice mail on his phone. What should I check.

I am having Session Manager 6.3. I have phones registered to it. When I receive a request for changing the name display on phone and when I change it, it is not reflecting on the phone. What could be the issue. Kindly help me in this.

I am new to Avaya Aura Messaging. Can anyone tell me how a email notification can be configured for an mail box ? And what are the troubleshooting should be done if email notification is not working for a mail box ?

This specific skill is receiving calls from Multiple VDNs. So, we have put one of those VDNs as RONA VDN for this skill. Does it make any difference in functionality of RONA ?

need help.

Hi Joe, I have already have RONA on that Specific Skill. But end user says, it worked for a while but stopped working after that. I read in a thread that, RONA works only in Auto-answer configured Agents. Advise is much appreciated.

When a call comes into the Agent's phone queue, it will continue to ring/wait until the agent picks it up, even if they are in AUX. Is there a way to create logic that will force the call back to the queue after three rings?