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Got it thank you

I have Procomm Plus32 for Windows (95) believe it or not, complete, books, box and all. Works well however: I am looking for Procomm Plus for DOS 6.22 I have PBXs out there that I still use the DOS based program to dial into and communicate with. It works well. I keep a hard drive that is...

trying to find where to download PROCOMM Plus V2.01, my pcsetup file is corrupted. Any ideas?

The book says "Calls will not be rerouted to the Attendant Overflow Position DN when • Calls are on an Integrated Services Digital Network (ISDN) or Electronic Switched Network (ESN) network. This is my situations, the calls are coming over a PRI, any other suggestions? That's probably why it...

I did try AOP DN and set the timer however calls did not forward to auto attendant, simply rang unanswered>. I presume the Call Pilot is already set as it works properly when the console is in night mode. Any other thought?

I have an Option 11 with one attendant console. My customer wants calls waiting to be answered to forward to the auto attendant (call pilot) after 4 rings when the attendant is on a call. I set the AADN to the call pilot (4444) and it isn't working. The books refer to the timer settings...

thank you, got it!

thank you and it looks like ASPD to assign new ones then, right?

Hi, I am having no luck locating the system speed dial list. They had been set up previously so that any user could dial ## and a 2 digit number. Where would I list out the current numbers, and where do I make changes? Thanks in advance

Does anyone know the commands to look at DID number assignments and which stations they are pointed to, and how to add and delete the assignments. Newly inherited switch to this tech. Do the DID numbers have a virtual lens assigned? Where do I look up the actual spill coming from the telco and...

I have all the manuals for this PBX but I often find commands not accepted being in an hospitality environment. Is there a source for documentation for the hospitality program and list up commands?

Thank you Mr. B ! Everything looked alright except S1=0, changed that to one. Went into ACFS and found "my line" on each of the 3 sets was set to forward all to an unknown number. Deleted that, Changed S1, verified the other settings you mentioned and, the phones are ringing! I made buttons...

It is a real internal ACD. I see all the agents in the correct split. Someone has been trying to do things in there and I believe did something to make it stop working correctly. I see all virtuals on each work station however the calls are not rolling over. Maybe someone has cfwd set on...

I inherited an NEC2400 IPX recently. I have a pilot number that forwards to a ACD virtual number. We have 3 agents logged in and it apprears there are 3 virtual sequential numbers for the calls to ring in on. The problem is that the first call goes to an agent, the 2nd and 3rd calls go into...

thanks cook1082, done and it works perfectly! again thanks all

Thanks guys, works perfectly.

thanks, I need the DID to go straight to a mailbox that does not have a DN or an actual working phone. In other systems I could build a psuedo DN, and point it straight to VM. If I assign the target line to a DN and set up VM for that DN will it work with no instrument plugged in? I have...

I want to assign a DID on a BCM400 to directly to voice mail with no physical set active on the system. Any suggestions?

By the way, I really need to be working with workbook 7.1 but couldn't find it. Any clues or will 7.0 still work to upload to Rls 7.1

I'm working with NRU 11, workbook 7.0 I did use a password recovery tool and it worked! Thanks for your help