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what if you dial your announcement extensions directly? i.e dial 3961, 3962, 3963, 3964 - try this a number of times and measure the success rate.

s8720 not supported @ CM6 - so new server hardware a must. As above - you must perform a staged upgrade to 4.0.5 or 5.2.1 first, and then upgrade to 6. You won't need provision, you can just backup the XLN file and restore See the support site for more info

Doubt it is a bug Are you using an IP set to make the call or digital? Run a list trace when you make the call - what do you see? Any variation between good calls/bad calls? Make other test calls to other destinations both internal/external - do you receive silence any where else?

Could you paste your network region config? Specifically for Site-A to Site B - and also for a working site

ASA can remain in place - although System Manager provides a web-interface into CM (helpful centralised interface if you have Session Manager, CM etc) Look on http://support.avaya.com under Avaya Aura System Manager - lots of information.

Thanks

Will the remote LSP site IPs be changing? You will need to look at your DHCP scopes for IP Handsets, and s8300 configuration (file synchronisation and registration addresses (CLANs at core or Processor Ethernet addresses) This is accessed through the maintenance web interface on the LSP And as...

Thanks So for music/announcement - only 1 would be required (i.e listen only?)

do you need a proxy? Is your default gateway set correctly?

do you have your CM configured with an NTP source? The local clock on the s8x00 servers is likely to drift when not using a reliable time source

Hi is anyone able to help with this please? ...sorry if its a silly question.... Is the 241 simultaneous calls per port network a tdm-tdm limit, or does it also apply to ip-tdm (my assumption is that maybe ip-tdm only needs 1 timeslot and 1 DSP resource? Thanks

Hi Simple one - For an IP-TDM call, eg an IP endpoint to a TDM trunk, or vice versa, how many TDM time slots will be used on the PN? Are 2 timeslots required here, or just one? Thanks

Hi all Has anyone managed to get multiple AESs using a WebLM server on a customer provided windows server? I can get this working and can allocate licenses using one of the AESs as the master WebLM, but if I rehost the license file to the windows 2003 server and try to use this I get "local...

Check in the routing and remote access - there is a setting in there where you assign which devide to use for RAS I will try to log on to a MAS tomorrow and get the exact location

Nurofen - Did you completed the upgrade OK in the end? I am upgrading 3.1 to 5.1 soon and have seen the same error Ken, are these errors safe to ignore i.e if I clear any other errors apart from these two am I safe to proceed? Thanks

I found it, for anyone else who may run into this, in the COS there is a "restrict client access" field which was set to n.

Hi all When I try to add a new email account I enter the hostname, mailbox number and password and then get Access Denied. Use a telephone or the web client to access mailbox. The mail system's privacy settings prevent you from accessing your mailbox using MS-Outlook Client Add-in. I've...

where is the cisco directory held? I'm not sure if this would be possible

I've had that happen when there's been no VOIP Resource available do a list trace station and then reboot the handset, see if you get any denials read this guide it contains everything you should need to know http://support.avaya.com/elmodocs2/comm_mgr/r5.0/245600_6.pdf

plug a butt onto the line that connects to the AUX and call in see if it rings, if you've powered off the system then a reset 1 will not do anything more for you