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Hello All, Do you know if we can do a script which will check and change BOLEAN variable. If yes, which commands, or script tree would do this, appreciate if someone already did something similar and can share some details We got an emergency variable with True or False value, we can change...

Hello All, We got a SIP line connected into IP Office via SBC, problem is with DTMF on DECT phones, they cannot use DTMF option. DTMF works normally for desk phones, We have checked and there is no below DTMF option under DECT phone menu Menu/More>DTMF>Select / Press On-hook and On/Off key...

Hello All, I would like to ask you to clarify "star codes" function on Mitel 470, we will got 170 analog phones AKD-5103 (AEI), I need to know how I can setup star codes on such PBX for example Code value *#01 9 *#02 *#03 112 *#04 9 where 9 is an desk operator, also codes 6 for room...

Hi Firebird, Thanks for an option, but I got only remote access, PBX is onsite on Customer location.

Hello All, Do you know is there any script or different method to set external/internal CFW for 16 digits allowed for all phones on 81c PBX. Users would insert mobile phone digits, we just need to enable such option for all phones, any idea how to proceed this without phone by phone profile...

Hi Sam, yes, I've found the bug and sort it out by Patch... ACC_7.1.0.1_FeaturePack00ServicePack01_GA_Patches-17. After install this patch Tomcat fault would be sorted out. Cheers. W.

Hi All, I've got an issue with missing Apache Tomcat, 5 or 6 times installed ACCS 7.1 on Win 2012 R2, every single time I've pass installation and Ignition, but when Im opening ACCS Dashboard, one and only fault is MISSING TOMCAT, attached picture. Anyone seen, or got similar case, I would...

Hello Okkie, sorry for late answear, I was on a business trip. I've sorted it out by just adding an Account Code (1234) without any CLI, and two more parameters in System/Telephony: Dial Delay Time increased to 3s, and Dial Delay Count decreased to 0s, and it's started working. Many thanks...

Yes, a lot of them, mainly analog ones

Hi Okkie, seems the problem is still exist. I've removed 000N from MAIN ARS (50), set as below and 000N is BARRED as requested, but 1234000N is not working either, just insert 123400049xxxx and call is not established, no even waiting signal current setup on IPO 1234000N, dial, 00N 50 000N...

Okkie, Today I'm working from home, and none of my colleagues is in the office anymore. I would check it on Monday and back to you with the results.

below ARS from 000 IPO bolow picture from UK IPO

Hi Okkie, I've just tested this setup from my IPO, UK one is not avail today. I've this for my location as below (international calls 000xxx) 1234000N, dial, 00N 50 000N, barred, N 50 all calls 000 and 1234000N are barred, where I've made a mistake?

Hi Okkie, many thanks for such details, correct me if I'm wrong with below Add shortcodes 123400N, dial, N, 50. 000N,barred, N, 50 0N, dial, N, 50. (assuming you are using 0 to make external calls and 1234 is the pincode) So, basically you are changing the ARS code for internation calls to...

Hi Okkie, nope VM PRO is not installed on this location, just IPO

Hello All, I've got an issue with set a PIN for international and premium rate calls. I've tried to set an Account Code, but no luck, same story with auth code. Does anyone of you Guys know how to set it up. We got a new 11.4 IPO which would be in production next week, one of requests was to...