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Did it ever work? Does it show up in the Desktop application? Did you do any upgrades to either the IPS or the Zeacom recently?

There is an Emergency mode that the supervisor can activate which will switch the queues to the mode that has the (use in emergency mode) check box set. These modes can be pre-recorded for each Queue and you determine what the call will do. There is also a Snow Mode for the system that can be...

You will need the OW5000 from NEC if you want to know when someone is on the phone. The 3rd party Dialogic 2000 I would think is not able to read the NEC PROTIMS it only integrates via T1-QSIG. Microsoft worked with the major manufactures so they can utilize their own gateway integration with...

Look into this feature; GROUP CALL BY PILOT NUMBER DIALING Then you can DIT your trunks to the Pilot Number.

If the EC6 is still saving then you can not do an EC8 until the EC6 is complete.

QSIG is not supported to other manufactures on the SV8100, but why not put another SV8100 in with Net-Link or IP-CCIS? The Net-Link gives full feature set to the remote site with survivability if the network goes down between sites and the IP-CCIS gives 90% feature set across the network with...

Make sure it is in group 00-05 in command 56. These are the only groups that can hear an all call page. It is limited to 96 total phones per all call page. Groups 06 and 07 are for individual paging zones only.

Somedea, The best way to check this is to compare the mailbox options with a mailbox that automatically archives the message verse the options in your mailbox. Normally the system will leave it as new until you do something with it. Whitout seeing it myself it is hard to pin point what is...

Now this is just a workaround not an NEC supported solution. I will use an example of extension 100 and I am assumming you do not have any 800 series extension. I am also assumming you have mailbox 100 setup already. 1. create a mailbox of 800 and name it mailbox 100 wav. 2. create a message...

There is a way to put a message in the persons mailbox and send a .wav file to an email address at the same time, with some extra programming, but you will have to delete the message from both places. If that would help post back and I could point you or your vendor in the right direction.