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The ignore Connectivity in Server Arbitration is set to (N) With (n) in that field I get that message ( Cannot remove; Must have at least one IPSI monitored by Server Arbitration ) I tried to put a (y) and I get (Must have at least one IPSI monitored by Server Arbitration)

Hey Guys, Sort of stumped on this one. I am down to the IPSI board , last board on the Gateway. I have busied the board out and when I try to removed the IPSI board it tells me ( Cannot remove; Must have at least one IPSI monitored by Server Arbitration.) Not sure what that message means. I...

That sounds like the right approach. Would anyone know how, in detail, to remove the stacking configuration from a G700 Gateway? Thanks

Helo everyone, Need some help..... I have an office that has 2 G700 Media-Gateways. I need to remove one of the Gateways. They looked to be in a stack configuration. We are replacing Digital phones with IP phones. I have removed one of the Gateways. I removed the translations from the 2 digital...

Great command thanks. I think we just found the problem: 02 goto step 50 if calls-queued for skill x pri h > 50 10 queue-to skill xxx pri m 50 disconnect after announcement xxxxx in the first step we had the pri set to h in the 10th step the queue-to skill pri was set to m we set both to...

yes I have tried =, the only thing that seems to satisfy the statement is = 0 or >or= to 0.

I just posted the below, also. This is dealing with the above thread. Maybe one of you could help. I am trying to accomplish this with the command: 02 goto step 50 if calls-queued for skill x pri h > 50 50 disconnect after announcement xxxxx The problem I am having is: In the command...

I have a vector that has been programed to receive calls; In this vector, I have it queueing to a skill. I would like to cap the callers at 50 that is in the queue at one time. I am trying to accomplish this with the command: 02 goto step 50 if calls-queued for skill x pri h > 50 50...

That did it. Thanks

I have a skill or queue and I would like to limit the number of calls that it can hold at any one time. Can this be done?

That did it. Thank you.

Well guys I thought I had it working. How do you set up a variable to count the times it loops?

Does anyone know if there is a report that can be run on an Agent to see how long they have been in Aux Works for a particular day?

Thanks MP and 4mer, Thanks to your help I have it working. Thanks you for your response.

Thank you so much for your help. Randy

I have a question guys. I hope I am asking this right. I have programmed a vector that is a call menu: When someone calls the VDN( which is a DID ). It will collect collect a digit after an announcement, the announcement will give the caller, lets say, 2 options. If the caller hits a 1 or 2...

Ok how would I set up the personal CO line feature.

I have a problem: I have a media gateway that has 3 pots lines coming into the gateway. we have setup a trunk group for those 3 pots and they work fine. We added an extra pots line to the MG. We have a digital station 6408 D+ attached to the MG. We have created a trunk group for that extra pots...

I really appreciate you taking the time to give me some suggestions. Thank you for your help.

That is correct. direct to a station.