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  1. MrCSharp

    Contact Center 6 Access Ports

    It doesn't not have a icon, the regional settings on the callpilot server or the desktop running app builder?
  2. MrCSharp

    Contact Center 6 Access Ports

    where is this star icon
  3. MrCSharp

    Contact Center 6 Access Ports

    Ok I ll try that. Nothing else seems to be working.
  4. MrCSharp

    Contact Center 6 Access Ports

    I am cleaning up all the unused ACDs,CDNs, etc to see if that helps I'll look at the PARM settings too.
  5. MrCSharp

    Contact Center 6 Access Ports

    Your vs application in CallPilot -- you have 1 recording, found under Define-Voice Item? The begin and end blocks are connected, with no other blocks on the page(announcements, etc.)? Yes Exactly Your ACCESS ports are properly defined and numbered in CallPilot, matching configuration in...
  6. MrCSharp

    Contact Center 6 Access Ports

    I checked the variable, the filename is "vs" and the prompt ID is 1, my variable is "vs:1", I think this is right. Do you have any other ideas I could check?
  7. MrCSharp

    Contact Center 6 Access Ports

    Hi Guys, I am currently using CCMS 6 and Callpilot 4 and I am having trouble getting Access Channels to actually play the prompt. I have gone over the configuration 10 times it all looks good. We have been using IVR channels and they work fine. When I call the application I can see the ACCESS...
  8. MrCSharp

    How to Enable "Long Tones" in 11C

    Could anyone please tell me how to enable "Long Tones" in a Option 11. I understand that it is feature 808 in a norstar, can't figure it out in the meridian.
  9. MrCSharp

    How to change/delete route in ITG (MC32)

    I can't find any documentation on this only: routeAdd & routeShow. I need to change the deafult route on this card, anyone please help.
  10. MrCSharp

    Is a Circutless IP reachable from public side

    thanks i wasnt sure if there was a trick to get that working. Do you know is there a way to get two public ip address from the same network on the public LAN interfaces. Now I have 3 interfaces, one for private, one for public and one spare. I have 5 public ip from my ISP I have one of those...
  11. MrCSharp

    Is a Circutless IP reachable from public side

    Can someone tell me in a Circutless IP can be reached from the public side of a VPN Router/Contivity. For example if I setup a public IP from my ISP as a Circutless IP can it be reachable from outside the internal network?
  12. MrCSharp

    How to add an IP Alias on 1750

    Can anyone point me in the right direction for adding an IP alias to a Public LAN Interface?
  13. MrCSharp

    Optimizing Looping Procedure

    Thanks for the suggestions I made some of those changes and it definitley sped it up, I was also looking for a way to eliminate generating unuseable coordiantes over again. Can you give any suggestions on this?
  14. MrCSharp

    Optimizing Looping Procedure

    I have a Method that generates random coordinates to position rectangles, no rectangles can intersect with each other. Works but I need to speed up the performance, I am hoping someone could give me an idea. private void RandomCords() { DateTime StartTime = DateTime.Now...
  15. MrCSharp

    Changed CCMS CLAN IP now reports dont work

    If I go to configure server properties in CCMA it tells me that associated report servers are 0 and there are none to choose from.Is there some place where I need to update the IP address?
  16. MrCSharp

    Changed CCMS CLAN IP now reports dont work

    DNS is good i can configure the server from ccma but cant run Application,skillset or agents reports everything else seems to work...
  17. MrCSharp

    Changed CCMS CLAN IP now reports dont work

    I saw that thread already, but thats exactly what we did, followed the ntp every step. scripting everything works just no reports i think it might be a sybase thing, just dont know where to check
  18. MrCSharp

    Changed CCMS CLAN IP now reports dont work

    We changed the CLAN IP last night and everything else is working except for historical and realtime reports. it displays a empty page. Does anyone have any ideas to troubleshoot this?
  19. MrCSharp

    Changing TLAN on Signaling Server

    where do i look at the NRS Triton?
  20. MrCSharp

    Changing TLAN on Signaling Server

    before i change i just want to make sure i have all the bases covered. I am changing the IP Address From 192.168.20.60 to 192.168.0.20, moving it to a different subnet So I need to change the TLAN address,VMG Address and Ip Node Address,Am I missing anything?

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