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Hi okay without actually looking at it live I cannot see what is going on. Sorry scripts seem fine from what i can read out of it . if you open the console screen on CMS and do ( after logged on as either superuser or root) use tail ACSERR.cvsLog . this will give you a running screen of...

okay run the reports manually , first in CMS client see if that gives a result if that works the report works ( as the script is only a mechanism to fire off the same report , now there was a option to monitor what the CMS aplication is doing ( forgot what it was) kick that report off via the...

Hi you could but you would need to look very carefully on the build of each report , eg declaration etc . you can glue them into one script , the alternative is to run the reports sequential, give it a couple of minutes in between . PS to this, in my past working in a callcenter I had a very...

Hi on the media resource board in the gateway you are terminating the analgue or digital extension , you would still need a session manager to manage the SIP element , SIP is a protocol not a transport mechanism.

The answer is in this thread Link

Hi Can anyone shed some light on the new presence through Breeze on V7 , just curious ..what is the experience so far ?

Hi There is an export process to store the historical data "external" from the old CMS on a shared or physical ( USB stick / drive) , you can then safeguard the information and import it back on ACD 1. ( check support.avaya.com , CMS , upgrade documentation ). Its states you can only do this...