You need to use a "banjo" to tone out the active cable. A banjo is a inline modular adapter that gives you access the all the conductors in the active cable. The other guys are right in saying that you will lose the tone if you connect to the active pairs. This is because the active pairs short...
Have you tried to run head to head with your provider? It sounds like a connectivity issue with your provider. If it is the PRI will be running errors.
You could very easily place a conduit with a pull string in it. Pull single mode fiber with either LC to LC, SC to SC, or LC to SC ends on it. You would need to look at the ends going from the AT&T equipment to the Ciena to determine this. Then call in to AT&T and tell them you have a new path...
This box appears to be a phone company box. If it is you can't move it or do much with it. I would call the phone company and put in a locate and tag ticket for the entire box. This ticket requires them to identify phone numbers in the box. Depending on which company it is will determine if a...
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