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Please check this: http://www.tek-tips.com/faqs.cfm?fid=7334

I have done this for a customer who had a radio input for MOH. Just create a button on their phones with the action "Hold Music" and "Action Data = 1". I labeled the button "Radio".

Hi, New MM 4.0 install with MSS. I know we can push out the MM Outlook plug-in via System Policies but is it possible to create the IMAP Outlook client as well or does that need to be done manually? Thanks

Where can I look to see how much hard drive space each mailbox user is using. I don't see this in the reporting tool. Running MM3.1 and MSS. Thanks

No Outlook, just TUI access. OHV looks normal when either msg gets recorded. And subscriber access shows the user accessing the new msgs and there are some there in the count that are "saved" even though they were not accessed yet. I will try a reboot.

That worked. Thanks Ken!!

Hi, When trying to run the OHV in live mode I get the following message: An error occured setting up live mode viewing on the tracing system. (80010104) RPC could not call the server or could not return the results of the calling server. I am seeing this being logged in the Application event...

MM 3.0 with MSS. Sometimes new messages are being marked as "saved" before users retrieve the new VM. Any ideas why this might be happening? Thanks

Not yet... getting some SIP errors from the proxy.

I am testing Sip merge now and having a few problems. Here is the short code SipMerge recommends: Code 8N Feature Dial Telephone Number N"@10.0.1.19" (use IP of your proxy) Line Grooup Id 0

OK, I'll get the SIPMerge and test it that way. Thanks

So RavenAndy, Thanks for the reply. Maybe you could describe the short code you use. Does the Sipmerge basically convert the protocol from UDP to TCP for Exchange? Is there some doc from Sipmerge on how to set this up? And how much does the proxy cost? Thanks!! Dan

No, you just need to purchase the "enterprise license" or upgrade to it from the standard license you currently have which is about 35 dollars extra and just for the users you would like to UM enable.

Can you explain how you are doing this? Thanks, Dan

Thanks joe.. Did you just create an analog hunt group and use "group" for voicemail type and point to that hunt group? Is there some cfg setting you could share? Dan

Thanks Ron, Would you just use analog lines to the Audio Codes to get this to work? And if so, how do you config the IP Office to send VM to the analog lines? Thanks! Dan

Hi, Does anybody have IP Office talking directly to Exchnage UM or through a SIP gateway or proxy? I have a few customers that would like to integrated directly to their Exchange 2007 server using IP Office. I have our enterprise Avaya switch talking to our Exchnage server in-house through a...

Looks like they had protocol A on one T1 and B on the other when they both should be B. Also you are suppose to have unknown\private instead of unknown\unknown set as well. Now the stupid light comes on! Thanks

Staging a new MAS\MSS V3.1 configuration with QSIG integration. Have two 24xx stations connected with subscribers programmed in the MSS. Just installed SP3. Running a new 8500 CM5.0 switch. Have two T1s connected to the MAS with MWI set for port 46. Followed QSIG integration note for setup. Keep...

Thanks for the insight. Basically this has been working fine for a long time and recently they just started noticing occasional busies. I believe they are load-leveling between the servers but I will check. Thanks again.