Search results for query: *

Hi, Could someone help me how to use this Agent Configuration Validation Tool (ACVT) in CC7 or AACC? As per Avaya, this is use for checking database structure if there are stuck or stray agents in database. Hope to hear your expert opinions. Thanks, Bok

By changing the binding orders of network adapter, mwistate.mdb is now updated with on and off state. However, MWI lamp of phoneset still not working. By the way, MM integration to CM is by H323. Is there any tricks on how to solve this?

Hi, Hope you could help me with this plain question of mine regarding Avaya AES. We have an Avaya CM-Avaya AES-Altitude dialler integration for out outbound calls. Agents should automatically log-in to a phone when they log-in to this Altitude agent software. But the problem is, some agents...

Hi, We have a Modular Messaging connected to S8800 via H323, MM version is 5.2. Lately I found out that MWI is no longer working. Upon checking the mwi state audit, the last time it has a data was 01-10-2013. Since then, there are no longer data being populated to mwi state logs. MWI Internal...

Hi, We have a Modular Messaging connected to S8800 via H323, MM version is 5.2. Lately I found out that MWI is no longer working. Upon checking the mwi state audit, the last time it has a data was 01-10-2013. Since then, there are no longer data being populated to mwi state logs. MWI...

Hi Guys, I'm new to Avaya system and I have this issue in Avaya Conferencing. When I dial the conference bridge number, then entered a wrong passcode 3 times; I am placed into a queuing music and no longer allowed to re-input the passcode. How could I set this in order for AAC to prompt an...

Hi Guys, How do I configure the calling number for Avaya Aura Conferencing? What is the maximum number of participants that can join in a single conference? Thanks, Comnor

Hi Nortel Guys, I need your help on this, I'm having a problem in my stand alone SECC client. SECC client 4.2 has NS040206SU10C patch installed and the server has NS040206SU17S. Everytime I run a Real Time Display, the RTD display hangs up and afterwards it prompt an Error: "Unable to register...

After the patch update, all of the reports are now properly working except for Activity Code by Pegs, which I could not generate a monthly report. Here are the latest patches of the BCM: PATCH ID: BCM450.R600.SU.Desktop-002.201111 Category: GEN PATCH ID: BCM450.R600.RCC-54 Category: GEN...

Thanks ECartman I will try this one..

Hi ECartman, Is there any updates/patches be installed in RCC web host itself? or all of this patches should be installed in BCM? Hi Morenot, For IVU, all services are up and running.. Real time display seems fine, the only problem I have is only historical reports. Thanks

Guys please help me on this I have a problem in BCM-RCC historical reports. It takes me too long just to generate a single day report in RCC. And most of the time, the report generating window hangs up with a blank page. I already tried re installing the RCC web host back from OS (Windows XP...