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Thank You Kwing112000, That was it. I knew it had to be something simple I was missing. And Thanks to All on TEK-TIPS.

This is my 1st Yealink product. Seems straight forward. But I cannot get this Yealink W70B w/W59R phone account to register. The Avaya seems to be denying the registration because of "incorrect userId and password". But I do not see how. I believe it has something simple to do with my setup in...

nytalkin, At least from my laptop, re-naming the file did not work. From a co-workers laptop we were able to download the Cert2040 as _ppc from Mitel. That worked. Again thanks so much.

Thank You NYTALKIN.

This summer I updated the security certificate rootCert2040 on all our MXe's. I have two MXe 3300 at 7.2, (Primary and Secondary) that I have had to reload for the 3rd time. Actually the secondary is actually in lockout. And I just received email from Mitel that the primary is at level 4 alert...

I saw nothing on the Error Pane. Thanks for all the help and interest.

I have no doubt now that it is in there somewhere, I just don't see it.

The name was Con and I changed it to Conn. I could not find another instance where that was part of a name. Some one suggested Console, but I don't see it. Thanks for your interest. I'm still curious.

Thank You everyone. Another Tech suggested the same thing. I did not find another instance of the name nor a space. But I did change the User Name by 1 letter and all works.

Thanks for the tips. I have completely deleted the Ext. Which removes it from VM Pro. Saved it on the Controller and Did a Save & Make live on the VM Pro. Rebooted the VM Pro. Rebuilt the Ext. Which Adds the VM box on the VM Pro. Test fails. Message will not record The VM Pro shows the VM is...

I have an AVAYA IP OFFICE 500 customer with one Extension where the VM Box will not record the message left by the caller. The VM Box answers, plays the greeting and gives the Tone to Record. You can access the VM Box and change the greeting. When you look at the VM Box with Visual Voice it...

3300 MXe I have recently found out that users are unable to remotely access their personal VM Box using the * key. They dial in. Get their VM greeting then Press *Ext. number. Upon entering the * they are instantly sent to the main AA. Instead of receiving a prompt to enter their passcode. Any...

We were able to do a reboot and get things working again. After a couple days of this the reboot no longer restores the outdialing.

SX200ICP in no longer sending outgoing dialed digits to the Analog trunks. When dialed 9-XXX-YYYY, the trunk is seized but there is no DTMF. The SMDR shows the proper dialed digits. The line stays seized and the recording from the CO comes on stating improper dialing. Incoming calls sometimes...

The annoying issue I have is after (what I think is)90 days, I am locked out of one of my IPO's using the default Administrator password. I have to go in using the maint port and typing in the AT-SECURITYRESETALL command. All the settings I see are set to never expire. This all started when the...

That's what thought, Thanks

Is it possible to change the forgotten VM passcode on one Extension from another Extension that has Level 2 System Phone Rights?

Thank you all for your responses. Especially you DaIPOTek, I truly appreciate your candor. I actually have had some Avaya training but did not think very much of the course. I've learned more from this forum than I ever did in class. I'll be posting another post on where folks have gotten...

Yes, All the sets have line appearances for the 3 POTS lines. The only set that is set to ring is the is the Attendants 9508 with the BM12. What would one do instead of having the line appearances? Just have Appearances and a ICR with the Attendant in it. I removed that because both the Line...

I have BM12 on a 9508. When there is an incoming (Outside Line) call. All lights on the BM12 Flash. I do not recall this being normal. All of the buttons are programmed "User". None of the exts are set to ring (and they do not).