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Hello, I have configured media manager to archive call recordings through NAS connector. But I still see reachable as No in the active NAS connector. I read through the documentation to confirm what I did was right but still cannot find the reason why it shows Reachable as No. Please anybody has...

Only QsigB was able to sync all the other options were giving me out of service. I did not configure any short code on the trunk. I tried configuring just the Incoming call route with an existing extension but still with no joy. If I am to configure a short code like Short Code N Feature Dial...

These are my PRI settings

Please see the attached image

I have tried all combination of generic incoming call route, at times the call can actually be showing as incoming call on channel 1 and again showing as outgoing call on channel 30 thereby causing the number to be busy( Like it is calling itself). I read this article: The line Short Code tab...

Thank you IamaSherpa for replying However my main worry is I am able to make outgoing calls using the same E1 trunk. But incoming calls are giving a number busy error. We took the same cable from Service provider and connect it on a Matrix IPBX E1 port and everything worked with no issues both...

Hello team I am fairly to this platform and I need your help. I have a customer with Avaya IP Office 500v2 R11. They have E1/PRI trunks connected like this: 1) PRI/E1 QSIGB for PSTN 2. PRI/E1 QSIGA for Matrix and Avaya Integration. The Avaya and Matrix integration are working fine, we even...