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Thanks Firebird, I tried those first before submitting to our forum here. Problem still is occurring. Our Network Admin has accessed the sql database and can see the data, but I can't via the TM app. I'll probably have to get one of our developers to create some query to convert the database...

We are in the process of moving out of our CS1000 and i'm being asked to generate a report of all used DN's and TN's so that we can provide the vendor with a full list of our uses/users. The Telephony manager works well as do all portions of the website application, except for the...

Well, this project/issue is going to the back burner. More critical emergency arose and almost done fixing new problem. (PBX kept rebooting on it's own - turns out the network broadcasting was exceeding limits) Thanks everyone for your input. I'll dive into these suggestions when time...

Thanks Firebird Scrambler, that was a plethora of information. We do have a Signaling Server 306m ibm, and I've assumed that if the Digital sets M3904 have the ability to obtain caller information and missed calls on these sets, that the IP 1140e should as well. Aside from time synchronizing...

Hey folks, Here's the prob. I've got a Nortel CS1000e v5.5 and have been using my IP Avaya 1140e phone for a few years now. We finally found a use for the rest of the 8 phones to be deployed and the users are asking for the missed call and Call log feature. I've never needed or wanted it, so...

changing FDN to 3013 works in transfering the call. LOL.. it also transfers all calls to 3013 when phone is busy or MSB, instead of going to my voicemail. So it's kind of working as long as I never want any messages in my voicemail.

KCFLHRC, I'm using my phone as the testing unit and after i've modified to your suggestion. The app is live in SDN and when anyone calls 3011 it properly transfers to 3012, My Phone. However once it hits my phone, the call attempts to route to it's own vm (which doesn't exist - since it...

They both have 3904 models so adding an extra extension isn't a problem. Problem however is that once the phone rings on Pres phone it routes to unit's voice mailbox. LHK is set for 1 (primary -0 and secondary -1) So even when I programm it on key 2, or any other, it still ends up on 1st...

Okay, so the company president wants a hotline setup. We've got an 1000cse and call pilot w/application builder. Task requires "welcome message" when dialing Hotline (####) Welcome message transfers call to President. If no answer, call needs to be routed to VP. Here's my problem...

Cause of problem is not equipment on customer end, but rather an issue with our line provider. Seems the error was on their end. Possibly a Database corruption or programming issue. Problem has been resolved on their end and all is working well again with no changes needed at customer point...

Nope, no recent upgrades. Haven't tried it as a phantom number, primarily since I haven't done that in 10 years. I don't think i'd build it correctly. * I've gone into LD 49 and when I PRT the IDC, it doesn't acknowledge the customer number, (whether it's level 1 or 2)leading me to believe...

Yup. I just double checked against the printouts from when the system was installed (CS1000E Nortel v.5.5 w/ CallPilot 5.0) and the programming is still the same, with NCFW pointing to 7399 voicemail DN. Don't know why that's always been that way? Regardless, When the 3200 and 7399 are...

So I get this call telling me that the company main line number isn't working (It's an automated menu greeting) ACDN 3200. Has worked fine for years and now suddenly no more. DN 3200 CPND NAME Main Automated Menu XPLN 27 DISPLAY_FMT FIRST,LAST TYPE ACDN TYPE ACD...

Noted for future reference.

Blank Field EFD was the problem for the external line not picking up. Sorry for posting a silly problem that required basic line entry solution. (I must've had early friday rush home / Early Monday sluggish syndrome) So to recap for anyone ever having this issue. EFD must have mailbox...

Disregard my previous dumb statement for EHT. It should be 7399 (voicemail). (It's early, monday and not wise to be tinkering with the company president's phone this early.

Good points. I have changed 12 0 1 11 CLS to SFA In addition I have now also modified HTD to HTA. I have 10 MPC DSP channels in my call pilot server. I have noticed however after these changes and printing out his tn I now have a field EHT ** (Not sure what EHT is or what value should be in...

LHK is set for Key 1, it's rollover line.

yes. 7399 is call pilot.

REQ: prt TYPE: tnb TN 12 0 1 11 DATE PAGE DES DES 2324 TN 012 0 01 11 VIRTUAL TYPE 3904 CDEN 8D CTYP XDLC CUST 0 ERL 0 FDN 7399 TGAR 9 LDN NO NCOS 4 SGRP 0 RNPG 0 SCI 0 SSU LNRS 16 XLST CLS CTD FBD WTA LPR MTD FNA HTD ADD HFA GRLD CRPD STSD MWA LMPN RMMD...