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That's it. Thanks xs650! Works like a charm!

Hi All, We have extended our MFIM100 with VMIM module as all the channels are used during peak season. The problem is that while the system has recognised the VMIM module and I have loaded all prompts as in internal VSF, the extra channels are not in use so when usage reach 6 channels, there...

Hi Doktor, Thank you for instant reply. I have followe tyour guide but still was unable to find out the place where you can assign particular extension number the the softphone (in my case the extension is 264). Thank you,

Hi all, I have managed to connect Phontage to LDK300 v.3.6 with VOIB Ver. 4.2Ba (4 channels) I can make calls but the software has no extension assigned. Please let me know how to assign an extension to Phontage so it will duplicate my desk phone extension. Thank you, Jacek

Ok, It seem simple and works apart from one. I can not route the call anymore depending on what customer have choosen (1 for customer service, 2 for directions). Is there a way to set up call routing with this? BTW: How do you select which call routing table is in use? Thanks!

Hi doktor. Thnak you for the prompt answer but I'm not sure if this is what I want. For the moment in PGM 231 I have main extension (200) set to: Day: VMIB = 2 Night: VMIB# = 3 Weekend: VMIB# =3 In PGM191 for our HUNT 620 it is set as on the attached screenshot. In PGM228 Index 1 is set to...

Sorry, I don't know how to change the subject but it suppose to be HUNT, not HUND. Also my phone's software is 3.6Ca Thanks, Jacek

Hi, Can you please help me and let me know if it is possible to create a kind of chain from different messages to use them as an announcement when someone dial the main number? For the moment we have message and then the customer is asked to press either 1 or 2 to go to the right destination...