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I am sorry if this is not the correct forum for the Avaya Wallboard but need help. I have over 2000 users programmed on our Wallboard and it is painful to find a user to delete or modify. you cannot search by name or at least I can't figure out how. does anyone know how to find a name without...

That is where my issues begins... we do not dial 9 to get out. since we became a 11 digit system the 9 is no longer needed.. any other thoughts???

Hi I have CM 5.2 with several gateways off of the core. I installed 5 non DID phones with 12154xx they can be dialed internally only. all was going well until someone from another location wanted to dial 12154097xxxx as a long distance number. once they get to the 5409 the system takes them to...

Hi.. I did what you suggested. I programmed the bad extension in the change extension field. The station came up but this time there was no number at the top and before long like always the phone rebooted but this time instead of taking over the previous extension that was in the phone it went...

HI. thanks for responding. Yes I have removed it and re programmed it I lost count of the times.. Also kept it un programmed for almost a year. The problem is most people would say move on and use another extension number but I can't.. this extension number is tied to the cube number so it is...

Ok so at some point I think I may have lost it.. am having an issue with one particular station. when the ext is installed on the phone sometimes it would not take it and the phone would just beep at you. If it did take this station it would reboot. ok ready for this? once it reboots it comes up...

Hi maybe I am not in the correct place but when I do a change station the port field for an IP phone is not available to make it Xported. I know it has to be an IP phone to work as I tried using a digital.. thank you

sorry I probably did not discribe the problem correctly. I can't use the X port because the softphone needs to have an IP station to work. yes the voicemail people I do use the virtual but its the softphone users that I am trying to work around thank you

I am one of those that look at my station alarms all the time to find out if a phone is unplugged, moved etc. now with more and more associates working from home and losing their desks and actual phones we have gone to softphone or just voicemail. I can't find a solution for the softphone...

this just started in December. we are on CM 5.2 and I am very detail about putting in the Room, Floor, Building as I maintain several buildings and need that information. there are times now when I pull up a station that information is gone. I put it back in and in a couple of days I can go back...

sorry I provided the wrong release for my MM it is at 3.1 and we do not allow subscribers to set up there own. we also are running separate voicemail and email (Outlook) servers.

we have the Avaya MM and it is on 5.2. I am in need of customizing the email notification to include the voicemail dial in number so Blackberry users can click and dial. I cannot seem to find where that is. Any help?? thanks in advance

We are running CM 5.2 and have a request from our call center on the 9620 phones to have a Release softkey on the first page (I was successful there)but once they activate their headset it goes away. I cannot get the Release button on the first and feature pages. They don't want it as a line...

Avaya Tier3 sorry shot the answer too soon. I did find what you said to change. Question still. Do I need to be concerned about the warning. thanks again

Thanks Avaya Tier3 I pulled up the change system-parameters like you suggested and I do not have (SA8608) as an option. I do have (SA7409b) Enhanced Emergency Alert is that the same? Also there is a warning at the top that says any changes to these fields could result in unpredictable system...

Awesome Info thank you very much. I just love this site. I was not aware that there were limits on the Crss-alert button. Appreciate your knowledge.

We are running CM 5.2 and I am trying to program a Crss-alert button on acouple of 9650 phones. The error message I am getting is: Button type does not meet min or max requirements. does anyone know what that is all about and how to by pass it? thanks in advance

I have CM 5.2 I need specific programming information on how to program the 4xxx setting file for the 'release' button to be a softkey. also because I have several regions I need to be able to specifically set this for a certain location and IP addresses only. I can't have all the 9620's...

Does anyone know how if possbile to program a login button on the first page of a 9620. They are willing to give up a call appearance for it but I do not know how. We have CM 5.2 thanks in advance

Hi I don't think that is the trick to turn this off. what is happening is the user logs into their mailbox and it will say you have 2 voice messages and 2 email messages. (normally would would not hear the 2 email message part) if you press 2 to listen to the email messages it will say the users...