I had that a few times, it was always the flash timer. On most phones you can set it on the handset, 100ms works good. Some phones come with a default flash of as little as 50ms.
Do it with System Speed Calls. Speedcall number should be the number that appears to the switch (external DID) with the incoming call, and actual number is your extension. Works like a charm.
I have the incoming BRI knock x amount of digits off the front and add an 8 so I don't need to type the...
pickup groups?
There is a cos which makes all phones in a pickup group yelp when a call comes into any phone in the group... just thinking out loud [dazed]
@kwbMitel: you may want to add that statement to the top of the FAQ, otherwise you'll be posting it every time someone tries nametags with nupoint! RG with overflow to VM works like a charm...
question 1: check, yes that works great
question 2: yes, the first route goes to a ring group on the CX, which overflows to a digits dialed ARS route back to VM. Works great from any phone within the cluster or from external.
question 3: forward hops are set to 26, as you can see from the css...
UPDATE:
The CX controller is returning the following error message when the call tries to access the VM route:
Log Number 3373
Severity Warning
Date 2014/Dec/30
Time 11:05:57
Source Call Control - Software
Description OS (Message) warning: Receiver process not found. Redun...
I've been banging my head against this one for some time, any help would be great:
A call comes in from a remote sx2k over a sip portal to my main mxeIII. It is ARS routed to a CXII, which should route on no answer back to the NuPoint connected to the MXe (they are clustered, fully functional...
I have a cluster with 4 3300's (2x CXII, 2x MXeIII), all running release 6.0 PR1. I want to upgrade the 2 CX controllers to version 7.0, but wanted to check with you guys to make sure that the cluster will still function as before. Does it cause problems to have different release versions within...
OK, thanks to the help, I got this working great: FAC and message button do just what they should...
-BUT-
Now I'm trying to have calls always dump to the mailbox in Night mode, I tried with a speed call to FAC+DN, but the switch just dials the FAC and ignores the following digits, so I get...
OK. It is somewhat unusual that the cluster enabled option is included in 6.0, but only works in 7.0!
Will it break the cluster to upgrade 2 nodes to 7.0 and leave 2 on 6.0? I hear that 8.0 is on it's way in spring, I was pondering whether it was worth upgrading when the next version is on the...
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