Hello Has any one has set up the UPIQ on the IVR MICC system ?
all is working just I would like to know if the system can send updates every period of time like every 30 sec
Today it is just sending an update at start time and every time there is a change, like moving from position 2 to 1 on the...
Hello all
Does anyone know if during the daily maintenance process the "Mivoice call recording (oaisys)" system stop recording? I have notice that we do not have recorded calls during one or two hours starting at 2am all days.
Thanks
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