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Hi Matt Suggest you replace your processor. We have had no explanation from Samsung with regard to our issue, but since replacing our's the problem has disappeared... Gordini

Hi Russ The issue turned out to be the MP10a processor card. I had also replaced the daughter board cards that you suggested.... Thanks for the response. Gordini

Hi Guys, I have a 7100 (V4.82) with MP10a in slot 0, Combo2 in slot 1 and a UNI card (with 2 x 4DLM + 1 x 2BRM installed). The combo card slot is going dead every couple of days. It is resolved for about 2-3 days by a power restart. I initially replaced the Combo2 with a Combo3 but still have...

Thanks Okkie26 - that's the bit I was missing. I'm restarting now.... Thanks

Hi Okkie26 - i'm not sure how to go about that... Thanks

Hi Guys, I have two IP Office systems (both 10.0.0.2.0(10)) connected via SCN. I have recently installed a UC Module into one site and have siccessfully integrated this into the local system (both One-X and Voicemail Pro). What additional steps are required to enable One-X and Voicemail Pro...

Guys Sorted this last night with a complete power down and reseating of the UC Module - Joe gets the star..... What I think happened was that I changed the voicemail password within security settings on the IPO, installed and ignited the UCM and restarted the complete system. But at this stage...

Hi CarGoSki I'll let you know when I get it going. It does seem as though this may be R10 behaviour as it is well documented in the latest UCM install write up. Gordini

Nystech - no, completely new UCM V2 install Joe - Not a bad suggestion. I guess it's all getting a bit confused with all the changes I have been doing to get this sorted. I am just off to visit the site shortly - only 72 miles away.... Gordini

Hi Joe, Yes, a complete power down of the system was one of the first things I tried when I discovered things weren't working.... Gordini

Hi CarGoSki The address of 169.254.0.2 automatically populates even though the actual address of the UCM is a 192.168.x address - This is quite normal Gordini

Teletechman - yes IPO is set as VmailPro on UCM Gordini

Hi Joe Yes, SSA recognises it as Voicemail pro and shows the variant as UCM V2 with the correct software load displayed Gordini

Joe, if only it were that easy..... Thanks though

Hi Guys - I have recently upgraded one of our IPO 500V2 to R10.0.0.2.0(10). This all went well and has been running quite happily for a couple of weeks. I then installed a new UC Module(V2)with exactly the same version of software and it all appeared to go well with no errors during the install...

Hi Guys, I have an existing full mesh SCN network of 5 systems (mixture of 9 and 8.1) running over MPLS. Two sites have been recently added and appeared to work for about a week. Now we have a problem where the first call to a particular site is successful, but if I hang up and immediately try...

Hi amriddle01, You are exactly right - what an idiot I am...... I'll see how I get on now that I am connected to the right system - imagine defaulting the next office's system configuration. Cheers

Hi Guys, See the attached image of the Small Office System I am connected to. I am all too aware of the differences between the IP500V2 and a Small Office System, I am as confused as you on this...... A configuration from another device (Certainly an IP500V2) may well have been loaded onto...

Hi again... Here is an image of a screen-shot taken from system status when connected to the "new" Avaya Small Office Edition Any ideas?http://files.engineering.com/getfile.aspx?folder=6549dd92-202e-480a-9e39-0352acc456b9&file=Avaya_Small_Office.jpg

Hi TLPETER Sorry if I confused you, but the hardware is the same. When I connect to the "new" system it says that the system software is 7.0(5) IP500V2 even though I am connected to an Avaya IP Office - Small Office Edition. Thanks