Tek-Tips is the largest IT community on the Internet today!

Members share and learn making Tek-Tips Forums the best source of peer-reviewed technical information on the Internet!

Register Log in
  • Congratulations Mike Lewis on being selected by the Tek-Tips community for having the most helpful posts in the forums last week. Way to Go!

Search results for query: *

  1. vravijothi

    Contact Center Phones going onto not ready - Avaya CS1000 rls 7.6

    Yes... probably this could be the issue. Is there anyway to increase the bandwidth ?
  2. vravijothi

    Contact Center Phones going onto not ready - Avaya CS1000 rls 7.6

    I think the same... it's happening only during peek hours. How to increase the bandwidth for an external ACD call? I will check the deplist and update shortly, if this patch is updated or not.
  3. vravijothi

    Contact Center Phones going onto not ready - Avaya CS1000 rls 7.6

    MPLR32814 ?
  4. vravijothi

    Contact Center Phones going onto not ready - Avaya CS1000 rls 7.6

    We have our contact center connected to CS1000MS system and not avaya CM
  5. vravijothi

    Contact Center Phones going onto not ready - Avaya CS1000 rls 7.6

    EVEN TODAY WE FACED THE SAME ISSUE. HOWEVER, ITS' NOT SOLVED....I AM TRYING TO LOOK INTO CALL PRESENTATION CLASS
  6. vravijothi

    Contact Center Phones going onto not ready - Avaya CS1000 rls 7.6

    this week we updated it to V6.4 SP15
  7. vravijothi

    Contact Center Phones going onto not ready - Avaya CS1000 rls 7.6

    All patches are updated
  8. vravijothi

    Contact Center Phones going onto not ready - Avaya CS1000 rls 7.6

    To : bignose21 Or is rtqt set against the ACD group then next prompt set to NRD. If agent misses the call for the length of the rtqt timer forced into not ready. Dear I cannot understand rtqt? is it return to queue ? can u explain in detail please... sorry i am bit a new to contact center...
  9. vravijothi

    Contact Center Phones going onto not ready - Avaya CS1000 rls 7.6

    [highlight #204A87]Contact Center Phones going onto not ready - Avaya CS1000 rls 7.6[/highlight] thread798-1751355 thread798-1720835: Phones going onto not ready - Avaya CS1000 rls 7.6 This has reference to the above thread. We are facing similar issues with Contact center phones. Could...
  10. vravijothi

    Contact Center Phones going onto not ready - Avaya CS1000 rls 7.6

    thread798-1720835 This has reference to the above thread. We are facing similar issues with Contact center phones. Could anyone able to solve it? Phones status are changing to ' Not ready ' automatically if there is heavy load or heavy calls. We have upgraded all the patches and to latest...

Part and Inventory Search

Back
Top