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Good morning, I have just added an LSP at a Mexico location and have administered E1 DIOD Trunks. All is working with the exception of incoming Caller-ID (ANI). I am thinking that I am missing either a system-parameter or an option in the multifrequency-signaling form. Any advice would be...

Yes... Avaya Message Store

I am currently converting from MM to AAM 6.3 and have found that the un-delete command (**8) no longer works with the Audix TUI. I have found an option in the AAM COS for "Message Restore Allowed" and documentation states that by having this enabled, a user can restore a deleted message before...

I am currently converting from MM to AAM 6.3 and have found that the un-delete command (**8) no longer works with the Audix TUI. I have found an option in the AAM COS for "Message Restore Allowed" and documentation states that by having this enabled, a user can restore a deleted message before...

I have used both SIP and H.323 with no issue, but it is my understanding that H.323 will not be an option in future releases. With this in mind, I have been using SIP integration exclusively.

You could measure the line current on each of these lines. Average line current should run at about 35 milliamps. High line current can cause echo. If you find any of these lines running hot, you can ask the LEC to correct or purchase external line current attenuators to pad affected lines down.

Monty, Thanks for the quick reply and great information! I followed the example in your post and have added port 110 to the firewall rules as follows firewall -4 -m "-I INPUT -p tcp --destination-port 110 -j ACCEPT" firewall -4 -m "-I OUTPUT -p tcp --destination-port 110 -j ACCEPT" These do...

Looking for assistance opening POP3 (TCP Port 110) access on CMM 6.3. On previous releases, this was enabled under IMAP/SMTP "General Options" in the CMM and was just a matter of changing from no to yes. I have searched for this setting with zero luck on the 6.3 release. Any help/suggestions...

I currently have 3 G700's in one stack and would like to consolidate all stations/trunks into the first 2 to cut down on maintenance costs. The 3rd G700 that I want to remove is currently showing as the master controller of the stack. Can I remove translations, power down and remove this G700...

Is there any way to extend the duration of dial-tone on an analog station before it times out? Without going into great detail, there is an application in our industry that needs a longer duration of dial tone for it to work. This is on CM 5.2.1 and any help would be greatly appreciated. Thanks!

Very good information. Thank you very much!

Need some help with a missing command in CM. I have multiple systems integrated with OCS via AES server and can use the "list monitored-station" command to see which stations are actually being monitored. I have one PBX (CM 5.2.1) that does not have it. When I do a "list" then help, there is no...

Looking for some help with Avaya Wireless 3626 phone. We recently converted from 5 digit dialplan to 10 digit dialplan (CM 5.2.1). The 3626 will only accept a 7 digit extension number on the handset itself. Does anyone know if this is just the phones capability, or is there possibly a firmware...

I have connected a 4610 IP phone at a remote office location that does not have a media gateway. This office is connected to our network via a VPN connection. Main location is S8300/G450 and calls made from IP phones at main to the remote location connect normally and both parties can be heard...

Both great solutions. Thank you very much for taking the time to point me in the right direction. I really appreciate it!

I need to come up with a solution for after hours support that will have 4 people sharing (rotating) the coverage on a weekly basis. I have tried putting them in a call-answer group and having the on call person activate EC500 on their phone. The calls just rang the cover-answer group and never...

I recently converted a customer from 4 to 10 digit extensions in their dialplan. All phones were IP 4620 and I advised customer that all phones would need to be logged in after the extensions were changed. Turns out all the phones re-registered by themselves and reflected the new 10 digit...

Problem resolved... Extension range of branch CM not defined in dial pattern of Session Manager

I currently have a newly installed Modular Messaging with integration via Session Manager. System works great at core CM 5.2.1 location with SIP-Adjunct used as MWI Server. I am adding branch CM 5.2.1 locations via IP/QSIG trunking to utilize MM as centralized voicemail. All integration is...