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  1. rojade

    Future of small local phone system installer businesses?

    The company I work for prefer selling hosted phone systems over the Avaya IP Office. Only when a customer knows the IP Office and asks specifically for it, then we sell them an IP Office. It is sad because the hosted system we sell and support doesn't give us the engineers all the tools to...
  2. rojade

    Connecting 9608 Remote Sets options

    On your firewall/router port forward ports 1719 UDP and 1720 TCP to the IP Office IP address. Also, port forward RTP ports range 49152 thru 53246. If the range is too large, then use 10 or 20 of those ports only. In Manager go to System/LAN1/VOIP and make sure H323 Gatekeeper is enabled. Also...
  3. rojade

    IP Office Release 11.0.2 Can't create Users and Extensions Template

    I've been having an issue when creating a user or extension template. When I right click on the ticket and select Export As Template the following errors shows up: "Please note that the below SIP Line settings are not supported on Basic Edition" Then it says that the template couldn't be...
  4. rojade

    AVYAY IP Office V500 connecting to a VAlcom V2000 Page Controller

    Step 1: Create a line group dedicated to the paging trunk port. Go into the analog line properties page. Change the line type to loop start (no ICLID). Make the incoming and outgoing group value something unique like 99. As long as these group values are not being used by another line, you...
  5. rojade

    9.0.3 new features

    raknas, would you please point the field to change on Lines? Thanks.

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