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Hi .. Please ...

Hi ... Please, This is important for me .

Hello ... Please Baby ...

Hello ... Thank you ... can you give me your suggestion . Thanks

Hello ... I have the IPO Rls 8.1 and CCR HuntGroup, all the calls is directly rings to this group, after 6 PM all the agents is logged out, I need all the calls after 6 PM to go directly to HuntGroup MailBox. How can I setup this configuration ?? Thanks.

Hi ... Is there any updates ??? I try Embedded Voicemail, the same thing disconnected when set the ICLID. Is this need more VM Resources? I have a a VMPro (4 Ports), RCC, ContactStore Thanks.

Hi ... Is there any updates ??? I try Embedded Voicemail, the same thing disconnected when set the ICLID. Is this need more VM Resources? I have a a VMPro (4 Ports), RCC, ContactStore Thanks.

Hi all ... I try to run the Automatic Balance Impedance Match on each trunk but with no result, the same occur. the IP Office 500 V28.1(63), the analog trunk is combo card. Thanks

Hi ... I face a Problem with Analog Trunk and VMPro. In Analog Options when set the Trunk Type to Loop Start ICLID, and set the ICR to be answered by VMPro, when calling the number the VMPro disconnect the call, when monitior this case on system status found that the call is still connect to...

Hi ... I have a Live Person on the Hunt Group Tha Idea that a Caller directly leave a Msg when hearing the tone. Regards

Hello ... I have Configure a Module on VMPro for HotLine, Customer hear a message and leave a msg on MailBox. On VMPro : Start Point >> Menu >> Leave Voicemail. On Manager: Hunt Group (666) >> Voicemail On ICR >> VM:HotLine On Hunt Group Voice Recording tab : Record Inbound : On...

Hello all, I have Installed a Contact Store 7.8, when click the radio button of the call I want to play. the audio is retrieved from the server but the audio waveform is not shown in the top of the screen. when I click the play button, nothing action happen. I configure my browser as in the...

Dear Gunnaro, Thank you for your support. Look, I have seen your advice to Put "enable_OTT" in user 221 REC's Source Code-tab, but this solution need to program all the user's on the button, I have 85 users and I don't have buttons module. The Calls is send directly to REC, your suggestion is...

Dear Gunnaro, Here is the trace from Monitor: CMReleaseComp Line: type=DigitalExtn 2 Call: lid=0 id=328715 in=0 Called[221] Type=Default (100) Reason=CMDRdirect Calling[0799045906] Type=National Plan=ISDN Pres=Allowed (0) Cause=126, Transfer(IPO)...

Hi Gunnaro, Here is the SSA Trace: 8/17/14 10:13:38 AM-527ms Call Ref = 75001, Originator State = Connected Blind, Type = Trunk, Destination State = Alerting, Type = Target List 8/17/14 10:13:38 AM-527ms Call Ref = 75001, Alerting, Extension = 221, Button = 1 8/17/14 10:13:40 AM-843ms...

Hi pmcook, The IPO is Rls 8.1, can you please tell me in more details how to use park and announce. Thanks

Hi ... Nothing to do other this ???

Dear amriddle01 ... with Touch One Tranfer I need to program all the user on the buttons, so when the reception have a second call just press to the user button he want to call then transffered (as I understand) but I dont have an enough button for all users, am just program 6 call appearence...

Hello all ... I think I dontdescribe the problem clearly to you Here is the Senario again ... I have an IPO 8.1 and VMPro,on IPO All users have 2 call appearence and restrict LA checked, the REC have 6 call appeareance buttons. on the VMPro I configure the option 0 to directly go to reception...

Hi ... Nothing Suggestion Solution . Regards