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  1. epdkptr

    IPOCC Base 500V2 to SE license

    IP OFFICE R10 IP OFFICE CONTACT CENTER BASE IP500 V2 TO SE LIC:DS" license doesn't cost anything. Are you telling Base 500v2 license work with IPO Server Edition.?
  2. epdkptr

    Hunt Group in IPOCC. Is it possible?

    Create a Topic and map the agent group in telephony tab. If you have any IVR, need to create a task flow and map the agent group. Topic number can then map to ICR.
  3. epdkptr

    Hunt Group in IPOCC. Is it possible?

    Create Agent Group. Map all agents in that agent group. Create a topic and provide agent group in topic itself or in a task flow
  4. epdkptr

    IPOCC Base 500V2 to SE license

    Hi All, We have a IPOCC v10 with BASE 500V2 license integrated with IP500 V2 Preferred Edition. We are now planning to migrate 500V2 as expansion module to a Server Edition system and reconfigure IPOCC to IPOSE. As far I know with IPOSE we need to have "IP OFFICE R10 IP OFFICE CONTACT CENTER...

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