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the issue is solved. i had to change the settings for the Firewall/NAT Type in Network Topology in LAN 1 to be Full Cone NAT.

DaIPOTek, i tried this but still the same.

Okkie26, thanks for your advise. It's behind a firewall and only certain ports are accessable. Westi, my rtp ports are forwarded to the IP Office IP Address. the whole range

Dear All, i have an issue with a client who have the below IP Office 10.0 OneX Portal Server 10.0 from inside the LAN, i can connect using the OneX Mobile Application and everything is working fine. the issue i'm facing is from outside the LAN, i'm not using an SBC or a VPN. i'm going...

there's something missing now the announcement has to be assigned to a number the number has to be on the dialplan even in the system feature DID/Tie/ISDN/SIP Intercept Treatment: 68718 if i tried to put a number it has to be in the dialplan am i right ??

if its not in the dialplan, how am i going to add an announcement with this number when i try it gives an error "Extension invalid; please check dialplan

S8720 with MCC gateways CM 3.01

Dear All, i'm having a problem at one of my client site. he has DID range with some of them not assigned and wanted the caller to hear an announcement saying that this number is not a valid number. i simply went to the DID/ISDN intercept Treatment and added an announcement XXXX the issue is...

hey guys, i hope someone can help me with this When a caller calls the emergency line, the call is routed from Cisco to ANS which in turn setup a bridge conference with 3 different departments (Hunt Group). In case of another call, a new bridge conference is created. If the first bridge caller...

thanks a lot for your reply, i know that the license is generated based on the SIPI Board. but i read somewhere online that once the license file is added to the system its added with the CPU of the TN8400. so i just wanted to confirm this so i can see if i can buy another S8400. have u faced...

i have a big issue on of the my sites, its a S8400 with G650 and suddenly out of nowhere the server crashed completely. i tried to connect to the service port but i'm getting destination host unreachable form 192.11.13.6 and i even tried to reset the BIOS by the shorting method. now my question...

6.1

The issue is i have only one G-450 Shoul i contact avaya to change it.

30.12.1

rebooting the MG solves the problem but then it comes back again, i have to restart it like every 2 days. there must be something done to clear this issue. could it be a faulty media gateway

i'm trying to get the BCMS server working but i'm always getting error 7013. its a G450 with S8300 CM6 and i created a super user with profile 18 to use it as the BCMS login. i tried the login it self and its working i can list bcms but when i try to start the application bcms server i'm...

Just an update I tried everything kentioned before Busyout and release the voip-dsp Show faults shows nothing, i mean no errors Can someone help please

My dial paaterns are configured correctly and it was working fine for weeks till this problem showed up Anyway it got resolved by restarting the sbc

I did try to disable the announcement board and enable it again but still the same thing. Another thing i noticed, when i try to open the ip address for the media gateway through http it asks me for snmp community name and when i cancel it nothing else comes out. Any idea?

I looged on the G-450 using root and tried to reset the voip engine and the voip-dsp but the same problem exists. Any ideas ?