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guys , those all sites are connected to CM . All the IPO's are connected to CM in HQ. i will attach the logs and files mention by Tolson Thank you !!

Guys , Any idea ?

Hi any idea about this ??

Hi guys , Avaya 9620 phones are being used .and we have almost 900 users ...it is hard to do it one by one

guys , Our Ivr locally working extension is 3838 i have taken the trace to it . can anybody tell where is the issue ?? time data 12:56:08 active station 6029 cid 0x34e2 12:56:08 G711MU ss:off ps:60 rgn:12 [10.0.21.211]:2662 rgn:1...

Guys any help in this ...??

Hi guys , it is Avaya CIE

Hi guys , can anybody help as our cie contact center user interface password is missing .. 1. what is the default user and password for it ?? 2. how to reset it if now working the default one ?? Thank you

hi , unfortunately no ..was installed couple of years back . might be the installer had the backup but no-one in this organization had taken it from them and then hard drive failure went on .for which now i guess as per re-installing from the scratch is the only way That's why I have been...

Hi , guys our all 2 h.323 sites are not ring-able ..please need help in it

Hi , Thank you BIS .. i will not get it wrong i know i am not recommended for it being first time.but i have 2 weeks for it to go for it .2 weeks have been given to me to figure it out how can it be done . if you can recommend me something stuff so that i can read it out and get prepared in...

it will be really grateful ti i can also be referred to the concern thread for it .. i am bit new in this field ..as my manager gave me the task to do it

hi , can anybody help me in re installing the IVR as our previous server hard drive got corrupted .. so on replacement we have to re install the IVR ... how can i go for it ?? Thank you

Dear Optman , I Hope the above answers given by avayastrongman79 and AvayaTier3 clear your point.I am also doing by the same way. Dear all , i have problem in updating the contact list of the Ip phones .Its hard to update them one by one ..need help so that all the phones get the updated...

Dear all , we have ip office branch which phones can call locally but not able to make them call to head office . i was being suggested that might be in the trunk (h.323). need assistance in how to troubleshoot and figure out the issue

Dear all, i am not able to update the contact list of the IP phones .. As we are having almost 380 phones . Please it i could be assisted in this Thank you in advance !!!

Public user name: extension number@ sip server ip address Use Compression: No Registration: Always on Use Security: no Proxy/registrar Server: Proxy /registrar Server Address: sip: sip server ip address Realm: sip server domain name Username: extension number Password:extension password...