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Could be a failing flourescent light ballast next to station cables. Or it could be a similar power feed (AC or heater) running parallel to the voice cables and imparting RFI. If you get clear sound direct from station port on short test cable run near the switch - then I'd have start looking at...

With all due respect, I don't believe a non initialized mailbox will show up in the Add Del Chg menu unless you know the actual mailbox number. If I'm not mistaken it will only scroll thru actives when the Dir prompt is used after the Chg selection. The only other clunky way is to hook up the...

Any guru's out there know why a CP100 will allow some DN's to be dialed and connect while others will not. I get the system "number is invalid" message. To answer the obvious - yes the mailbox and ext exist and are actively used. Also the problematic ext is sometimes not available via the DBN -...

There could be a mailbox built but not initialized. Did you do a reinstall before startup? Mike P. flafoneguy Is it close to beer:30 yet?

If it's not 25 - the software could be old 4x8 restricted software. Mike P. flafoneguy Is it close to beer:30 yet?

Looking thru the posts regarding upgrades to MICS I'm trying to clarify the process between myth and reality. Any advice would be greatly appreciated. I have MICS 5.0 that I want to upgrade to 7.1 and add a PRI. It may already have PRI keycode - but client is unsure and we cannot locate...

Update - I arrived at site yesterday and all was working perfectly. The voice quality and consistency was as if the remote ext's were in house. By an amazing coincidence the Firebox firewall had about 7-8 subscriptions expire simultaneously yesterday. They were the default programs that you get...

Feature 78 will insert pause I believe. Mike P. flafoneguy Is it close to beer:30 yet?

I believe it is too. The symptoms are chop in voice and occasionally dropped calls. I have heard the chop but never seen a dropped call. I have a new 12 port Gateway I with internet connection to a new 8 port Extender. Both release 3.4 (?) latest direct from Citel. Both are on Brighthouse...

bmccaw - My Citel install is still a work in progress - call quality is not what we expected. Can you help me with locating that contact of yours in Fla? Thank you in advance. Mike P. flafoneguy Is it close to beer:30 yet?

Thanks for the offer bmccaw. I am working thru CITEL after I finally got a reply from them. The client preferred new to used so it all works out since I will learn it while I install. Thanks again for the reply. Mike P. flafoneguy Is it close to beer:30 yet?

I remember I had to install HF/Spkr adapter or was that Iwatsu Omega III? Actually wasn't the speakerphone a big modular tray that the phone mounted on to? I'm flashing back..... Mike P. flafoneguy Is it close to beer:30 yet?

I'm looking for a little guidance and/or possibly paid support on a little project here in the Tampa/Clearwater area. I have existing MICS system and client wants to expand back office ops to an office down the street. I'm thinking Citel Pbx Gateway I and Extender pair (12 ports)for the new...

Update - The vendor TWTC has reworked their feature package to allow external forward. I just got done testing and all external call forwarding works now! The client has a 3rd party consultant that sells nothing but carrier services, so I think that there was an impetus for TW to accomodate them...

BTW - there is absolutely nothing in the system logs right now other than showing my access. No errors no nothing. Mike P. flafoneguy Is it close to beer:30 yet?

rlsabin and hawks are correct as to the root cause. They (TW) initally tried to override everything as far as the pass thru info. That was the initial "patch" that they placed last nite. I tested it today while at the site for an unrelated problem. I asked TW if they wanted me to turn off the...

Thank you for the replies. I've been working with TW support for the last hour or so. They made and adjustment and we were able to complete an LD external forward. But, still no success on a local land line and/or cell #. Interestingly, the local line forward almost completes - I get a ring...

I read thru tons of posts here to see if anybody has talked about my problem. There are some similar ones, but not as specific as I would have liked to see. I have a MICS Rel 7.0 T1/PRI w CP 100 Rel 3.1. My client recently switched from a Windsteam/Paetec PRI to Time Warner PRI(hybrid with...